Terrible

Liked: Nothing
Disliked: I booked this room under booking . Com I get there it was a handicap cap room I didn’t remember it being a had I cap room I asked that before booking and in the room the bed frame was almost on the floor the toilet was stoped up this was one of the best place to stay onetime I says there several one of our favorite get aways for me and my wife it’s so different sense the last years we been it’s been awhile I was real disappointed I mean real disappointed we had to stay in that we there to get sone rest because we worked so hard but we didn’t rest at all with a bed almost on the floor

Very good

Liked: The location was good, the staff were friendly and took care of my concerns quickly.
Disliked: I requested another mattress cover due to the one on the bed having small black things on it. They delivered new sheets along with the mattress cover but didn't offer to redo the bed. They could have at least offered to remake it.The fire alarm started beeping around 1am battery must be low and the iron cord was fraid (law suite) for someone.

Good

We had a great time...

Liked: The suite that we stayed in was so nice and we really enjoyed all of the space that we had
Disliked: N/A

Exceptional

Exceptional

Exceptional

The property could have been...

Liked: The location was perfect, we love the Pocahontas restaurant across the street and the play ground just outside the sidewalk on the beach
Disliked: I didn’t like the heated enclosed pool for adults being right up front, kids see that first and don’t understand why they can’t go in. It seems the adult pool was kept better than the indoor pool. And indoor pool for kids could have been warmer. Our room door was hard to open. That’s because it was coming off the hinges and the water never got hot. The refrigerators needed defrosting. The halls were dark and extremely warm. The exit stairwells were well lit though. One of our rooms the pillow was left with 2 cases for us to put on

Exceptional