Exceptional

Disappointing

Disappointing

Liked: It was no breakfast we had to walk in different place to eat
Disliked: It was only one working elevator, so many people were in line, we stayed on 16th floor if not that I would just use stairs

Relaxing

Liked: The view from my room was amazing. When I arrived I was both surprised by the view as well as the cleanliness of the room.
Disliked: The off site parking could be a bit of an issue during poor weather. Obviously there is nothing that can be done about that.

The stay exceeded expectations.

Liked: The staff were extremely helpful and friendly. The facility is well maintained and designed. Our suite was spacious and comfortable.
Disliked: The parking area for check-in and checkout is inadequate for the traffic causing unnecessary congestion and in some cases frustration due to being hemmed in by other vehicles. I can’t imagine how it would work during peak season.

Great views with a little...

Liked: I loved the view, the room was perfect.
Disliked: They had water pressure issues. Obviously it's a ongoing thing when there's lots of ppl in the hotel. Saturday morning staff was a bit rude. Lied to the food delivery person that my food would be brought up to my room but when I called to find out where my food was they said I has to come get it. I was on the 18th floor & only 1 elevator was working. All of that was bothersome.

We loved everything and enjoyed...

Liked: I loved the pool and outside fire pits! The staff were very professional and friendly. Our room was fully equipped for us to enjoy our stay.
Disliked: We could only see partial ocean view but it was still beautiful

Good

Liked: I always stay here when I visit Virginia Beach. I love the hotel, the amenities and the staff.
Disliked: I couldn’t access the balcony due to some painting being done. Wish I had know prior to booking. That was a main perk of the stay was to enjoy my oceanfront room with views from the balcony. Also, the power outage that occurred during my stay. Internet was out while I was trying to relax and do some homework in the quiet atmosphere. Then me along with 7 other got stuck in the elevator of parking deck.

Very good