Hilton San Jose Guest Reviews
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0.7 miles from San Jose centre |
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Erika D, San Rafael, visiting SAP Center at San Jose Sun, 16 November 2014
Liked: Great room and wonderful front desk service.
Kim, Dayton, NV Sat, 23 March 2013
We attended a convention and found it easily accessible for meetings, restaurants, and almost anything else we wanted to do. The room was nicely arranged and the bed was comfortable. We had a great time and were pleasantly surprised with the location.
Liked: Extremely convenient location.
Disliked: None.
Igor Tue, 5 November 2024
Exceptional
Renee Tue, 5 November 2024
Will not be returning to...
Liked: Close range for the event.
Disliked: The staff made us feel unwelcome, like we did not belong there very uncomfortable. Did not discuss with me about parking in depth like I had overheard from another worker checking someone else in. Therefore I ended up paying $55 in the opposite parking lot. Staff continued to try avoiding us every time we re-entered the hotel. The tv did not work with the remote as if the buttons were messed up. Little things in the room had scrapings and opened ac unit. The ice machine on our floor was out as well but did not have a sign. Overall a very horrible experience at this hotel.
Annette Mon, 4 November 2024
Great!
Liked: Breakfast was delicious. No coffee refills however. Given the cost of breakfast, that should have been nice. Everything else was great. Appreciated the bottled water.
Disliked: Shower was terrible, pooled up, too hard pressure. Bottom of bath not the best.
Kendra Mon, 28 October 2024
Exceptional
Diaz Sat, 26 October 2024
Very good
Samuel Sun, 20 October 2024
Hilton once meant something. There...
Liked: Location
Disliked: The staff… there was barely a skeleton crew running hotel. The front desk was far from friendly or out going and did their best to avoid eye contact. Food or trash left outside room doors was there for days (not an exaggeration). The massive cockroaches the foyer between the lobby and the parking garage made me want to pack up and run to a four seasons.
Marissa Sat, 19 October 2024
I will definitely stay again...
Liked: I enjoyed the amenities, the room was very clean, and the staff was very helpful. We had dinner at the restaurant in the lobby and it was amazing.
Disliked: Walls are pretty thin
Hernández Thu, 17 October 2024
Exceptional
Knudsen Mon, 14 October 2024
Pros and cons
Liked: Staff were excellent
Disliked: The parking garage situations is cumbersome and the hotel is connected to the convention center so if staying for anything else besides a convention, its not ideal.
Lisa Mon, 7 October 2024
Great place. Wonderful accomadating staff.
Liked: Very clean
Disliked: No microwave in room