Staff gets good marks.. Hotel...

Disliked: Not able to connect my fire stick through the tv. I’ve done it many times before. This was a big minus. Also the hotel was way overdue for a refresh.

Pleasant

Exceptional

Superb

Very good

Horrible

Liked: Nothing
Disliked: The bed the location the pillows the smell in the room was hideous I’m never staying at a Hilton again

Superb

Liked: Our room was very roomy and comfortable. The hotel was very quiet at night. The restaurant had small , excellent breakfast and dinnerselections .

Bad at the beginning but...

Liked: Rooms where comfortable , also one employee helps us checking in he was really nice and friendly couldn’t catch his name , but very thankful that he helps find the room that we need.
Disliked: One lady she treated me like trash over the phone , I was having an issue going on so I was letting them know that I will be really late for my check in , just that way they don’t cancel my reservation , but she ask me how old I am to ask for that ???? Which it was very very rude and disrespectful!!!!

Exceptional

Liked: i liked the how clean and accessible everything was everything was nice and set up