Exceptional

Superb

Good

Disliked: Safe didn’t work, they did manage to f

Superb

Great stay highly recommended

Liked: Location and parking
Disliked: Nothing

Superb

Liked: The staff, decor and the service
Disliked: The rain

Absolutely terrible

Liked: Location
Disliked: 1. Room wasn’t ready when arrived.(left me sat in reception at 11.30pm)2.Downgraded my room but still charged me £360 for one night in a tiny room with broken air conditioning.3.Took pre authorisation money off my card despite me asking them not to.( bare in mind the last time I stayed they accidentally charged me for the hotel twice and it took me two weeks of phone call to the bank to get back)4. Staff advised me to email them to get corporate rates and help me with my regular bookings…. When I did they just ignored me.5. Staff Lost my food receipts at checkout and had to argue all day over the phone to rectify this to claim my expenses through work.6. One stay some one was randomly swiping £20-50 transactions off my card all night. Resulting in card being blocked and more calls to the bank.7. Worst Hilton I have stayed at by a country mile! Just terrible.8. Oh and I’m I’m still being ignored regarding my complaints and refund I was promised.

Superb

Liked: Comfy beds, clean rooms

Exceptional