Hilton Puckrup Hall Tewkesbury Guest Reviews
Write a review
Write a review
F Fri, 3 January 2025
Average, rooms dated, wouldn’t stay...
Liked: Food was excellent
Disliked: The rooms felt dated and in need of a refurb. When we arrived to check in we couldn’t park as there were 2 weddings on, which wasn’t a good start.
Rosie Thu, 2 January 2025
Good
Nicholas Thu, 2 January 2025
Great location, a great new...
Liked: - swimming pool, sauna and steam room - location - friendly staff - comfortable clean rooms - relaxing atmosphere - child friendly
Disliked: - 50th Birthday and pre arranged with hotel. No mention of this throughout - this is not a deal breaker, but a small token of 'special' from the hotel is always welcomed. - restaurant food wait times were exceptionally long. (Staff were super helpful and when the food arrived it was good). - No fridges (there was a cupboard for a fridge), water or biscuits in the room alongside the tea and coffee making facilities. Again thought this is missing a trick as budget hotels have water, biscuits and a fridge and paying premium prices, it should be part if the facilities.
Rachel Wed, 1 January 2025
Excellent
Liked: Staff were very friendly and helpful
Angela Wed, 1 January 2025
Overall a lovely stay
Liked: Breakfast was lovely
Disliked: The prices of food and drink in the bar were very expensive and a bar that doesn’t have Bacardi is not good
Laura Mon, 30 December 2024
Superb
Disliked: Our hotel room was nice with an old-fashioned touch, but the curtains were dirty and stained.
Jean Mon, 30 December 2024
Superb
Liked: Everything apart from...look below
Disliked: The menu.... there were a lot of things on there that were put in a fancy word that we didn't understand all there was plain was fish and chips which were very nice what's happened to the plain food with good old potatoes either mashed or boiled with your lovely pie we stayed 2 nights had fish and chips first night 2nd night we had the steak which was not worth £30 for what we got that was very very disappointing when we stayed before there was lots of food plain that is to choose from so sorry to say it was a big let down with the evening menu
Arun Sun, 29 December 2024
Disappointing
Liked: Friendly staff. Main lobby and grounds were nice. Nice pool and jacuzzi area.
Disliked: Room and bathroom were rather dated and needed updating. Very old TV. Got food poisoning and had to cut the holiday short. Staff were however attentive and supportive and refunded the last night with no hesitation.
Ivanna Sun, 29 December 2024
Really nice and relaxing
Liked: Very friendly staff, lovely breakfast, cosy atmosphere
Disliked: Non
Johnson Sun, 29 December 2024
Exceptional