Hilton Paris Charles De Gaulle Airport Guest Reviews
Write a review
1.6 miles from Roissy centre |
Write a review
Chris Fri, 28 March 2025
Exceptional
Bader Thu, 27 March 2025
Very good
Helen Tue, 25 March 2025
As above very disappointed. Would...
Liked: It was close to the airport with easy access.
Disliked: The food. Had a meal in the restaurant after waiting 30+ minutes for our meal to arrive it was cold. The restaurant and bar were not busy. Staff just stood around talking. Breakfast was poor especially for a Hilton. To be honest the Ibis styles is better than this and a better price.
Carrie Mon, 24 March 2025
Extremely Disappointing
Liked: The location close to Terminal 3 of Paris CDG Airport and CDGVAL Metro Station to other terminals. The beds were comfortable. Quiet at night, unlike some airport hotels.
Disliked: We booked two rooms at the Hilton Paris CDG as an overnight stopover between flights, and being a Hilton we expected it to be a good and well maintained Hotel. We arrived after dark, and walking from the CDGVAL station was not easy - none of the street lights through the Hotel car park and up to the Hotel entrance were working, and it was difficult to see where you were walking in the darkness. Neither did it feel safe because of this.On arrival, it took a while to be served and even once we were, we had to wait a number of minutes whilst the Receptionist took a phone call. Not what you want when you are shattered after a long haul flight! Like the lobby area of the Hotel, the rooms are very dated, tired and not well maintained - in my father's room the sink in the bathroom was leaking water onto the floor, the shower door would not close properly and the bin had not been emptied from the previous occupant. This was all mentioned to reception on departure, but they did not seem bothered. In my room the shower had mould on the floor, the bath was cracked, the toilet unclean and seat very chipped, and the bathroom sink seemed partially blocked. The pillow covers were also marked, and the pillows themselves looked in need of replacement. Neither in either of the rooms was there anywhere to put your case except on the floor - not great if you have 2 broken ribs as my father did. Breakfast was ok, but I have had better in other lower star rated Hotels.I have never given a Hotel such a low score, but we were extremely disappointed in our stay which did not meet our expectations of a Hilton or the 4 star Hotel which it claims to be. It is clear that when properly maintained and in years gone by it was at one time a very nice Hotel, but now it is sorely in need of updating and renovation and does not befit the Hilton brand.I would not recommend the Hilton Paris CDG to others, and I certainly would never return. A disappointing end to what had been a great week away.
Chris Mon, 24 March 2025
Fast efficient and comfortable
Liked: It was a quick stop over. all went to plan. Hotel is well located and easy access from the airport
Disliked: N/A
Ioan Mon, 24 March 2025
Superb
Susan Mon, 24 March 2025
Superb
Melody Mon, 24 March 2025
Very good
Liked: Breakfast was great. The staff at breakfast were kind.
Disliked: Bathrooms downstairs were not very cleaned. Some of the front desk staff seemed to be annoyed about working there.
Gary Mon, 17 March 2025
Very good
Amy Tue, 11 March 2025
Exceptional