When you go to this hotel, you're instantly greeted by friendly and reliable valets who can steer you in the direction you need to go. The customer service at the Hilton is unmatched, and you will feel like royalty during your stay. The hotel is gorgeous, and the ocean-front rooms give you a beautiful view of the ferry boats and cruise lines. You can also see the beautiful city of Miami light up at night, and it is an amazing sight. The food from the hotel's restaurant is good, but it is a bit pricey (averaging $20 per entree with nothing else added), and there are so many another food options to choose from in Miami that you're better off exploring those. Overall, it is a wonderful hotel, and if you get the chance to stay here, TAKE IT!

Liked: The hotel is beautiful and service is outstanding.
Disliked: The food was okay, but expensive.

Liked: Very helpful and friendly staff. Clean rooms and great views!
Disliked: Housekeeping bothered us 3 times on the morning of check out, starting at 8:30 a.m., and check out wasn't even until noon!

The arrival for self drivers is ludicrous. Either the architect or the client that briefed him had never taken the trouble to visualise how complicated it is to undertstand how the hotel is organised. The signage only adds to the confusion. I felt sorry for the reception desk staff who have to answer for this baffling arrangement every day. Significantly distracts from a good stay.

Liked: The room was very nice.
Disliked: Circulation is complicated and poorly signposted.

Superb

Liked: the breakfast and pool were great
Disliked: check in was a little late

Very good

Near portmiami, nice corner view...

Not too smooth stay.

Liked: Location
Disliked: There was no lotion in my room the entire time. Room 1221. You can go and verify. I had to buy a lotion out of my budget. Noise from the other room.

Superb

Exceptional

Exceptional

Great hub spot

Liked: The location was very convenient. Not only was it close to the cruise ports, but it was convenient to find food spots along with things to do nearby
Disliked: I didnt like the texture of the complimentary eggs or the fact that my strawberries had no flavor. Overall the breakfast was good

Exceptional