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Hilton Los Angeles/Universal City eeee - (888) 323-5826
Hilton Los Angeles/Universal City, 555 Universal Terrace Parkway, Universal City, CA -(888) 323-5826
Area: Universal Studios -Studio City
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4.2
HOTEL RATING: 
VERY GOOD
4.2 out of 5 (2329 Ratings)
0.5 miles from Universal City centre
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Hotel Description
Located 5 minutes' walk from the Universal Studios Hollywood entrance, this hotel offers a multi-lingual staff and contemporary rooms. Guests can unwind in the outdoor pool and hot tub. A cable TV and an iPod dock are standard in the spacious, pet-friendly rooms at Hilton Los Angeles-Universal City. Wide windows feature city or theme park views. The Universal City Hilton offers Café Sierra, located in a glass-enclosed atrium. The café serves a full daily menu which offers California, Continental and Chinese cuisine in a modern, brightly lit setting. A 24-hour business center and a modern fitness center that is fully equipped with cardio and weight machines are available to guests. Tour and car hire services are also provided. The hotel concierge can help guests with travel arrangements. Universal City Hilton Los Angeles is 2.5 mi from the Hollywood Bowl and 1.2 mi from Lakeside Golf Club. Downtown Los Angeles is just 30 minutes' metro ride away.

Check-in time: 16:00   Check-out time: 11:00
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1 room
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2 guests
Amenities View More
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
y
Free Internet
x
Free Breakfast
j
Free Parking
Other Amenities
` Garden
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hiking
` Shared kitchen
` Wheelchair accessible
` On-site parking
` outdoor pool
` Poolside bar
` vending machine
` kitchenware
` 24-hour security
` Concierge services
` Designated Smoking Area
` Doorman
` Game Room
` Kitchen
` Restaurant(s)
` Daily Housekeeping
` English
` Arabic
` French
` German
` Spanish
` Filipino
` Convenience Store
` Happy Hour
` Non-Smoking Rooms Available
` Parking Available
` gift/souvenir shop
` taxi service
` Shops on site
` Electric vehicle charging station
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Free face masks
` Chinese [Mandarin]
` Ticket services
` Contactless check-in/out
` balcony/terrace
` ATM or cash withdraw on site
` Body thermometer available
` Car rental available
` CCTV security in common areas
` Currency exchange service
` Daily disinfection
` Entertainment services
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Safety chain and/or latch on doors available
` Tour services
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Outdoor recreational features
` Cleaning products available
` Internet access (charges may apply)
` Pets allowed (charges may apply)
` Airport shuttle (charges may apply)
` Wi-Fi available in public areas (charges may apply)
` Parking available (charges may apply)
` Valet parking (charges may apply)
` Xerox/fax in business center

Hilton Los Angeles/Universal City Guest Reviews

Overall Average Score: 
Very Good (4.2 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

Barbara, Murrieta, visiting CBS Studio Center Tue, 30 April 2013

Beds are always a favorite.

Liked: Clean; friendly staff; great location; great food.

5

Exceptional - 5.0 out of 5

Mary S, San Jose Thu, 15 November 2012

I spent an awesome weekend at the Hilton and enjoyed every minute. Great rooms, comfy beds, and friendly staff. The shuttle was convenient for going into the park and City Walk. Bottom line - I would book again.

Liked: Wonderful, comfortable rooms with great views. Excellent seafood buffet.

3

Pleasant - 3.0 out of 5

Mike, Mission Viejo Tue, 19 April 2011

I felt that it is very over rated and not worth the money. Lacks general accomodations, a simple meal is not available unless you order room service. Food at the pool is limited to certain times as well.

Liked: Glamorous but not worth the money.
Disliked: Ice machines didn't work, only meals you can get are buffet or room service. No cocktails until 11:00am, half the elevators didn't work.

5

Exceptional - 5.0 out of 5

Giovany Sun, 20 April 2025

Exceptional

3.5

Good - 3.5 out of 5

Melanie Sat, 19 April 2025

Good

Liked: Pool and bar
Disliked: Wi-Fi wasn’t free and beds were small. Expensive.

4.5

Wonderful - 4.5 out of 5

Kevin Sat, 19 April 2025

Convenience due to close proximity...

Liked: Walking distance to Universal Studios and City Walk

5

Exceptional - 5.0 out of 5

Anil Fri, 18 April 2025

It was very relaxing and...

Liked: Great friendly staff. Beautiful view.
Disliked: All was Great.

4

Very Good - 4.0 out of 5

Rosa Thu, 17 April 2025

Very good

Liked: Pool and hot tub space was a big open area that was beautifully set up.
Disliked: Pool heated but still felt cold at night. Temperature should increase to 80s at night.

4

Very Good - 4.0 out of 5

Adam Tue, 15 April 2025

Very good

Liked: Cleaning service did not clean our room for two days. We had to call from desk to have them clean the room.

3.5

Good - 3.5 out of 5

Tanyarat Tue, 15 April 2025

Good

4.5

Wonderful - 4.5 out of 5

Janice Mon, 14 April 2025

An exceptional stay for an...

Liked: Clean bright and even though it was full it wasn’t crowded. The staff were always pleasant and friendly. I requested a microwave for my son whose coeliac and it was no trouble and was in the room within minutes of the request. I would definitely recommend this hotel for anyone heading to universal studios. I did not visit five on the hill restaurant but it looked beautiful and we plan to dine there next time.
Disliked: Liked everything

4

Very Good - 4.0 out of 5

Rachal Sun, 13 April 2025

An excellent base to explore...

Liked: Proximity to universal
Disliked: Could do with better grab and go breakfast options for those on a budget

3.5

Good - 3.5 out of 5

Donna Fri, 11 April 2025

Pleasurable

Liked: Convenient access to the park, staff was very nice. Hotel was very beautiful and clean. Loved the view from window to the park and city. 2nd time staying.
Disliked: Bed was not comfortable, No free Wifi when mini hotels offer for free. Breakfast is way too expensive and no free breakfast. Pool & hot tub was dirty which was a surprise because wasn’t on last visit. Parking card didn’t work upon departure and had to use credit card to exit . Called for credit back to card for double billing and staff was very helpful and stated a credit will appear on my card.

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Hilton Los Angeles/Universal City 555 Universal Terrace Parkway, Universal City, CA