Hilton London Heathrow Airport Terminal 5 Guest Reviews
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Write a review
Kamlesh Mon, 24 March 2025
Not the Experience we would...
Liked: No breakfast taken felt it to be overpriced for guests attending a wedding since we stayed 2 nightsParking fees extortionate since Wedding Attendance Reception staff not helpful enough
Disliked: Our bath was NOT DRAINING Water full of HAIR and muck even though Maintenance tried to Fix
Chantal Mon, 24 March 2025
Superb
David Sun, 23 March 2025
Superb
Paul Sun, 23 March 2025
Very good
James Sun, 23 March 2025
Nice stay - but bad...
Liked: Very polite and warm welcome. Clean room with welcome chocolate and fruit on arrival
Disliked: The full English breakfast was awful, dried up bacon and sausages, eggs done in, tomatoes well over cooked. I don't know how you can get you can get something so simple so drastically wrong. Thankfully there's plenty of other options available, cereal, fruit, meats and pastries.
Daniel Thu, 20 March 2025
Poor
Liked: Close to the AirportQuiet RoomConfortable Beds
Disliked: Artificial smell of cheap cleaner/perfume in room and all overSpa closed without pre announcementThe desk lamp and reading lamp does not workFreezing cold temperature whenever entering the roomNo Nespresso machineCupboard broken - can only be opened with force after closingVery dark lobby
Akeem Sun, 16 March 2025
Superb
Beedlie Sat, 15 March 2025
Poor
Disliked: No hot water....no apology. Just told that they are "working on it." Very expensive parking. Huge hotel but no snacks for purchase if you arrive late without ordering room service.
Karen Thu, 13 March 2025
Superb
Jennifer Wed, 12 March 2025
Enjoyable
Liked: Location