Hilton Hawaiian Village Guest Reviews
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2.1 miles from Honolulu centre |
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Amy Sat, 2 November 2024
Bad
Nicole Thu, 31 October 2024
Awful
Liked: Nothing
Disliked: Staff on strike and protesting day and night outside my room
Maria Thu, 31 October 2024
Very disappointing. The hotel gave...
Liked: We chose this hotel for its location and amenities. We had a room in the Rainbow Tower and our balcony directly overlooks the Lagoon in the foreground and the ocean in the distance.
Disliked: At the time of our stay, the Housekeeping staff were picketing the main entrances of the hotel and the noise of their non-stop chanting started at 7am and past 9pm. On arrival, we were warned of the disruption but no one at booking.com or the hotel warned us that there was going to be limited housekeeping provided and that we will have to collect our linen from tables at certain floors of the Tower. The hotel gave us a full refund on paper which booking.com so far refuse to honor.
Seale Wed, 30 October 2024
I guess a person should...
Liked: it's on the beach. room was spacious.
Disliked: housekeeping had been on strike for a month. they still are so no housekeeping service. the pools grill and bar were not operating. I wasn't notified of the strike before my arrival.
Glen Wed, 30 October 2024
Location.
Liked: Location and amenities
Disliked: Bed was old and uncomfortable.
Lee Wed, 30 October 2024
Need my credit from u
Liked: Staff on strike. I have not heard from u about the $467 they gave me that u have to release and credit me
Disliked: Screaming strikers
Trish Wed, 30 October 2024
Very good
Liked: Amazing location right on the beach and the pool area with cocktails was great! Rooms were a good size and neat and tidy. Views were very nice.
Disliked: Breakfast included would have been a bonus for the price paid but not a deal breaker.
Miller Tue, 29 October 2024
It was awesome everything is...
Liked: Close to the water
Disliked: Nothing
Patricia Tue, 29 October 2024
Good
Liked: The view pool
Disliked: Strike and late check in
Dennis Sun, 27 October 2024
Guests used as pawns in...
Liked: Location was great with everything at your fingertips.
Disliked: Staff on strike and the hotel tried to maintain with minimal staff. Hotel informed us of the situation and the limited resources but failed to mention the staff were picking the street and beach sides of the hotel. Bull horns from 6am to 10pm and the hotel offered nothing to guests to acknowledge the situation.