Liked: Booking online through ConcertHotels was very simple. The Hilton staff greeted us with that great southern hospitality during check in. The room was clean and comfortable. Would definetly stay again.

This is a trip my daughter and I will do every time we visit Greenville.

Liked: We had a great weekend. Our stay was good and the staff was helpful.

Hilton is typically where I...

Liked: Locations was great. Bed was very comfortable.
Disliked: Parking fee is ridiculous and $16+Breakfast fee for powdered eggs and greasy bacon is not something I will be doing again. Seems a bit too much for these items considering other hotels have similar breakfasts and no Parking fee. Also, the Pillows looked like they havent been cleaned in Many Many nights. Pillow protectors, Not the exterior pillowcase, but a layer under the case was yellow dingy. Kind of gross. Where was the Restaurant? it was listed on website but I didnt see it anywhere. No signs

OK

Disliked: Check in took for ever!

Superb

Very poor

Liked: Dinner 9/26 was delicious. Staff was attentive, friendly and professional. Manager was attentive. Her management skills would be helpful for your front desk.
Disliked: Hurricane conditions led to power outages; staff customer service unacceptable. I inquired about food/availability, power restoration, or relocation. My food inquiry resulted in a “Google it” response. We had not eaten all day. Without available info/power, we had no idea what our next steps should be or how to obtain food. As a result, (9/27/24 afternoon) we felt we needed to relocate to secure food. When we requested adjustment to our bill, we were told no. There was a young gentleman that appeared sympathetic to our plight.

Exceptional

Overall an okay stay. Only...

Liked: Location
Disliked: Elevators entirely too slow. Key card sensor in elevators act up. Room A/C not great at all. Beds too hard.

Disappointed

Disliked: layout of room, particularly the bathroom was weird and awkward. Terrible little coffee maker in room. And measly selection of coffee/teas. No free breakfast despite high cost of room. Won't be going back there even though we are often in Greenville.

Bad

Perfect

Liked: Didn't have
Disliked: They didn't have any choices of white wine. They had Chardonnay only. I would have liked a Sauvignon Blanc or a Pinot grigio.