Hilton Grand Vacations Club Kohala Suites Waikoloa Guest Reviews
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5.3 miles from Waikoloa centre |
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Ronald Sun, 12 January 2025
Superb
Liked: Have stayed there before and like the rooms.
Roxie Sun, 24 November 2024
Overall beautiful location and property....
Liked: Location, well maintained property, beautiful spacious room, friendly staff, ability to visit the other properties, proximity to the shops.
Disliked: The floor was quite dirty as I assumed previous guest wear their shoes inside. The hot tub’s hot water wasn’t working so we couldn’t use it in the room. The hot tub at the pool also wasn’t working. The internet & service in the area was quite slow. When reaching out to the front desk of a missing item, they were not able to locate it, pointing to the fact this may be typical behavior for housekeeping staff.
Trudy Sun, 24 November 2024
Superb
Patrick Thu, 7 November 2024
Superb
Corey Sun, 13 October 2024
Superb
Raymond Tue, 1 October 2024
Very good
Amy Mon, 16 September 2024
Aside for the towel issue,...
Liked: Comfort, view and convenience to restaurants and shopping make it an ideal get-away.
Disliked: A 4:00 pm check -in is late, but our room wasn’t ready until after 5:00 pm. When I requested a 2 hour late check-out at 11:00 am, I was denied. My reservation for a 2 bedroom unit listed 6 occupants, but only 4 sets of towels/amenities were in the room.
Karen Thu, 29 August 2024
Exceptional
Miranda Fri, 9 August 2024
Very good
Jennifer Fri, 9 August 2024
Dissappointing experience
Liked: The room was nice.
Disliked: We weren’t able to get in our room until 6 when check in was 4 which resulted in the inability to use the slides that closed at 5, groceries spoiling that we picked up at store on way to resort and delay of our trip.