Liked: Staff were lovely except for a guy who brought additional tea and milk (only 2 tea bags and milk pots in room on arrival) and hovered for a tip.
Disliked: Checked in just after lunch. Room was roasting and thermostat didn't seem to be working. Reported it to the housekeeper who agreed and said she'd call maintenance. We then went out. Came back about 11.30pm and room was still extremely hot (this was March). Tried to sleep on top of the bed but eventually got up at 6am because it was so hot and stuffy and had a cool bath! Heard apparent maintenance work going on overhead and fan came on shortly after. A pity it hadn't been done when first reported.

Disliked: None.

Exceptional

Liked: Absolutely spotless clean lovely room

Great facilities

Liked: Well presented

Exceptional

Pleasant

Liked: The staff were briliant
Disliked: The breakfast was not great

Good hotel in the city

Liked: Modern large room
Disliked: Expensive

Superb

Liked: Lovely big rooms. Modern and clean
Disliked: Cold room. Thermostat was fixed at a maximum of 21c but the temp never went past 18c

relaxing and took very good...

Liked: the room was amazing room service was phenomenal as it was my partners birthday weekend clean rooms fresh linen on arrival and new bedding everyday staff were amazing and very friendly helped with any questions we had would recommend for a romantic get away

Superb

Exceptional

Liked: Staff were very friendly and helpful