Hilton Glasgow Guest Reviews
Write a review
Write a review
Deborah R, Edinburgh, visiting O2 Academy Glasgow Fri, 31 March 2017
Liked: Staff were lovely except for a guy who brought additional tea and milk (only 2 tea bags and milk pots in room on arrival) and hovered for a tip.
Disliked: Checked in just after lunch. Room was roasting and thermostat didn't seem to be working. Reported it to the housekeeper who agreed and said she'd call maintenance. We then went out. Came back about 11.30pm and room was still extremely hot (this was March). Tried to sleep on top of the bed but eventually got up at 6am because it was so hot and stuffy and had a cool bath! Heard apparent maintenance work going on overhead and fan came on shortly after. A pity it hadn't been done when first reported.
Jane P, Glasgow Mon, 24 March 2014
Disliked: None.
Joanne Sun, 17 November 2024
A delightful overnight stay and...
Liked: Decor was beautiful, all looked brand new. Staff were excellent, polite and swift in response to any queries. TV in the room initially didn't work which you needed to find out about the hotel, pool, food, spa etc., (booklet would be more helpful) but we got it working with help. Breakfast and food in the bar for lunch was delicious.
Disliked: The Spa, for a Hilton my expectation was greater, high price for a hot stone massage. The therapist was lovely but the room was cold, and the gaps between the massage and waiting for the stones was too long and I felt cold throughout the whole treatment. I probably should have said something but as she wasn't speaking I didn't feel I could say anything.
Tracey Sat, 16 November 2024
Exceptional
William Sat, 16 November 2024
Exceptional
Liked: The whole experience. Staff were excellent, a brilliant level of service.
Disliked: Liked everything.
Hollye Fri, 15 November 2024
Exceptional
Liked: It was in an accessible area, not to far for the centre of glasgow. Very open space, good quality for rooms, facilities were amazing and staff were so attentive and help the occasion be stress free!
Rod Thu, 14 November 2024
Mediocre
Liked: Not much
Disliked: Bed, pillows, lack of parking, noise
Rhyan Wed, 13 November 2024
Superb
Kenneth Wed, 13 November 2024
Hotel location was good and...
Liked: Modern and location
Disliked: Heating in bedroom very inadequate and difficult to raise above 21 degrees. Even with extra moveable oil heater the room was too cold.
Peter Tue, 12 November 2024
Exceptional
Salih Tue, 12 November 2024
Very good
Nancy Mon, 11 November 2024
hotel made even better by...
Liked: The breakfast was exceptional, both cooked and continental. The staff were very attentive and helpful, nothing was too much bother at all. Lovely clean rooms. The bed was also very comfortable as was the pillows.
Disliked: Biscuits in the room would have been a nice and a sachet of hot chocolate would also have been nice to have had.