Exceptional

Disappointed.

Liked: Going to be very nice when construction is complete.
Disliked: We only live 10 minutes from the hotel and only go there for special getaways to soak on the whirlpool tub. When I booked the king suite with whirlpool tub there was no mention that it was no longer included. So we settled for the regular tub since it was our valentine’s weekend and when we turned the water on it was rusty and had stained the bottom of the tub so we hesitated to sit in the discolored water. Just disappointed when this was always our go-to local getaway.

Disappointing

Liked: The cleanliness
Disliked: Pillows and bed sucked

Very good

Nice place, would stay again....

Liked: Kept up. Very pretty
Disliked: Nothing

Exceptional

Exceptional

Good

Holiday Inn Express & Suites...

Liked: Location was convenient for what we was doing in the area. We were in Mansfield/Ontario the night before and was going to Wooster that evening.
Disliked: We stayed at a Holiday Inn Express & Suites (HIES) the night before. Their facility was much cleaner and better decor. The wall outlet in our room at the Hilton was falling off. Most of the staff was not very friendly, they seemed to be upset with each mostly. At HIES, they have full reg size shampoo and conditioner bottles in the shower. Here, you are given travel size shampoo and only one bottle of each, when 3 people are staying in the room. Seemed like most guest breakfast was included in their stay but there was only about 3 of us that were made to pay. For the condition of the rooms, not to mention the construction that was going on at the hotel, breakfast should be included.