Hilton Garden Inn Winston-Salem/Hanes Mall Guest Reviews
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5.3 miles from Winston Salem centre |
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Courtney Mon, 10 March 2025
This was a two night...
Liked: Very nice and clean. Staff was amazing
Disliked: No dislikes
Travis Mon, 3 March 2025
Superb
Liked: great area good restaurants around quiet area even for winston
Dionna Sun, 9 February 2025
Exceptional
Algene Wed, 22 January 2025
My stay was wonderful overall...
Liked: The breakfast was wonderful the staff had excellent customer service ... After breakfast I layed back down almost missed checkout lol
Disliked: The t.v. channel selection
Broos Tue, 17 December 2024
Superb
Karen Fri, 29 November 2024
Exceptional
Jennifer Sat, 23 November 2024
Pleasant
Liked: Chose this hotel because it was designated by family as lodging for out-of-town participants in a family event. It was conveniently located in proximity to those festivities.
Disliked: - We arrived prior to designated check-in timeframe, but room was not available until more than an hour and a half after that window start time (3pm). Rooms only serviced every other day, thus it seems that housekeeping may be understaffed.- Unimpressed with breakfast options at the price offered--have eaten better for less at other comparable chain hotels.
Bozeman Thu, 14 November 2024
Exceptional
James Sat, 19 October 2024
Superb
Tiffany Fri, 20 September 2024
Staff was horrible.
Liked: Location was convenient especially for my reason for travel.
Disliked: The staff was rude. I requested late check out due to being busy and getting back to the hotel at 4am. The front desk told me to call the front after 7am and tell the new tour. I called they said to try leave as soon as possible. I asked for only 1hr. Dorothy head of housekeeping came into my room about 10:50am she was rude saying you are suppose to be out. I came down at 11:36 am to check out and the charged me a $75. I called and ask for an explanation Manger Ruben was no help he also was rude I requested the GM and he said he wasn't available.