Hilton Garden Inn West Palm Beach Airport, West Palm Beach

I had a great time; service was excellent and hope to come back soon.

Liked: Friendly service.

Had to use OnStar to find it. You have to enter through two other parking lots to get to the front entrance. Some minor construction going on but what's new. That's at almost every hotel these days. I didn't get to use my AAA and that sucked. Nowhere to put my number in when I signed up using your service. I also just became a new member of Hilton and they were not able to give me credit for my stay....that sucked.

Liked: I had a new remodeled room and front destination staff were great, very polite, friendly and professional
Disliked: Strange location tricky to find, under minor construction

Hotel conveniently located to area I needed. Hotel check in quick and efficient. Staff friendly. Clean; water hot; bed comfy; quiet location. Would definitely stay again.

Disliked: None.

Liked: Front desk staff very nice.

Exceptional

Poor

Liked: nothing
Disliked: They charge 5.00 for parking, the toilet leaked all night long so we couldn't sleep and when i told the lady in the morning at checkout , she seemed like she didn't care. I ordered a glass of wine and the bar and she poured a quarter of cup in a plastic cup to take to the room and charged $14.00 which was ridiculous. I would not stay there again, for $200 a night..

Nice time

Liked: The hotel was very clean and modern. Breakfast was excellent. The staff was courteous.
Disliked: Bathroom lighting wasn't good for applying make-up. Also, a light by the full length mirror would be nice.

Superb

Exceptional

Good

Excellent location for our stay.

Liked: The room was spacious, the bed comfortable although I would prefer the bedding to be slightly wider. Shower has good water pressure. Love that there is free transport to local shopping centre.
Disliked: If I must nitpick - The aircon is very noisy when on. The drain in bathroom had a nasty odour. The chairs in the entrance lobby are not the most comfortable offering little back support. There were no hot drink facilities outside of breakfast time.