I had a great time; service was excellent and hope to come back soon.

Liked: Friendly service.

Had to use OnStar to find it. You have to enter through two other parking lots to get to the front entrance. Some minor construction going on but what's new. That's at almost every hotel these days. I didn't get to use my AAA and that sucked. Nowhere to put my number in when I signed up using your service. I also just became a new member of Hilton and they were not able to give me credit for my stay....that sucked.

Liked: I had a new remodeled room and front destination staff were great, very polite, friendly and professional
Disliked: Strange location tricky to find, under minor construction

Hotel conveniently located to area I needed. Hotel check in quick and efficient. Staff friendly. Clean; water hot; bed comfy; quiet location. Would definitely stay again.

Disliked: None.

Liked: Front desk staff very nice.

Good

Excellent location for our stay.

Liked: The room was spacious, the bed comfortable although I would prefer the bedding to be slightly wider. Shower has good water pressure. Love that there is free transport to local shopping centre.
Disliked: If I must nitpick - The aircon is very noisy when on. The drain in bathroom had a nasty odour. The chairs in the entrance lobby are not the most comfortable offering little back support. There were no hot drink facilities outside of breakfast time.

Liked it and consider it...

Liked: Location
Disliked: Liked it fine

Very good

Exceptional

Pleasant

Exceptional

Exceptional

Disgusting and sad excuse for...

Liked: Laurie was an incredible help during our stay. So kind and accommodating!
Disliked: The rooms were filthy. Snot on sheets, dirty handprints on the walls, grime from a floor that hadn’t been cleaned in a while, trash from previous guests were found in our room and a horrible smell. Asked to switch and were given the next room over that was better, but not by much as spilled food clearly hadn’t been cleaned up. In this room the door locked us out and had to call maintenance to get it open, and apparently this happens often? Ridiculous.