My wife, daughter, son-in-law and myself stayed at the Hilton overnight after seeing a concert in Tuscaloosa. We were very impressed with the hotel in general. The comfort of the beds, the location to main events in the city, the feeling of security and definitely the helpfulness of the staff were all above and beyond my expectations. I am a hotel snob and have high expectations and the Hilton met them all. I would absolutely recommend this hotel and going through the ease of plans with ConcertHotels.com.

Liked: Comfort, secure, quiet, convenient.
Disliked: None.

Liked: Clean and friendly staff!

Liked: Everything was great. Eric at the front desk was courteous and helped us in any way he could.

Very good

Liked: The breakfast is simply amazing fresh fruit,pastry, and hot dishes served to you, so no one is just nasty hands all over even though it's a buffet,priceless . The room was spacious, and the beds were amazing. i would say just add a blanket in rooms, but all you have to do is ring the front desk, and they will bring it up. Even the view from the rooms is great you can close the whole city. All your eating places are right there. The game night manger reception is worth the whole stay when I say they lay it out with all kinds of meats for taco theme they even had Philly steak,chicken and beef.with strawberry shortcake and banana pudding for dessert. I am such a foode but it made me so happy.
Disliked: I had to boil water the first night. No hot water in my room and they were so full we couldn't be moved. But I have to say first thing that morning they got it right.and check back if we still wanted to move they could accommodate us. But I would only say one other thing bad the lighting in the room to dark.You only see yourself in restroom.

Exceptional

Liked: Loved the work out room
Disliked: Really friendly staff

Very good

Was good. Staff was so...

Liked: Was good but stayed the same all 3 days
Disliked: Variety in breakfast menu. Bacon maybeBed was too high. Literally could not climb up. Staff loaned me a step stool. Was nasty sticky dirty but it did the trick

Exceptional

Liked: Everything
Disliked: Check in lady could have been a little more cheerful

Superb

Liked: The customer service was great!
Disliked: Nothing.

Exceptional

Would highly recommend this Hilton...

Liked: Clean & beautiful rooms. Very pleasant & welcoming atmosphere from Lobby to Room Service!
Disliked: Thought breakfast was included, but was charged which was ok! Breakfast was good & so was service.

Excellent location, room was very...

Liked: Very clean, very friendly staff.
Disliked: Literally had zero complaints