Good

Good location, not expensive

Liked: A lot of usb plugs with 2 formats close to the bed.Not far from nice places.
Disliked: Two weird things 1 Almost impossible to find the fact that there was a Hilton. Written no were visible from the street. The taxi lost time and turned around the block.2 We discovered afterward this unique fact "rooms are made every other days". It was written in a small place in the bathroom. As I know no other hotel in the world with this habit, we did not anticipate this

Very good

Exceptional

Passable

It was okay

Liked: I had paid prior to checking in, yet when I checked in they charged me again. It's been 3 weeks and I'm still yet to receive my refund. This is incredibly frustrating. They haven't responded to my messages on this platform or given me an update. Please let them know when you check in that you have paid prior if you do. The shower wasn't great, water pressure was lacking and inconsistent hot water, the room is tidy but small which is common for NYC. Great location and friendly staff.

Exceptional

No bar/restaurant as advertised

Liked: Nice rooms and friendly helpful staff
Disliked: We booked the hotel for the bar and restaurant facilities but when we arrived it was closed down even though it was still being promoted on the Hilton website

Good

Disliked: Elevator out of service