Hilton Garden Inn Sunderland Guest Reviews
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David Wed, 16 April 2025
Very good
Peter Mon, 14 April 2025
Pleasant
Liked: It just cost too much
Mark Mon, 14 April 2025
Exceptional
Lyndsey Mon, 14 April 2025
Superb
Liked: Staff were very welcoming, home football game on so was worried about parking facilities but no issues at all. Room was good size, clean and quiet, would recommend
Stephen Mon, 14 April 2025
Very good
Stephen Sun, 13 April 2025
Disappointed
Liked: Great location, lovely rooms. Staff need more attention to detail, especially in the restaurant. We ordered a meal and when brought to the table it was put down in front of us and not asked if we wanted sauce etc. No one asked if the meal was ok as would normally happen. The steak I ordered was far from appealing or appetising and was indeed very grisly. I did not eat it. When I informed a member of staff he shrugged his shoulders and just took the plate away. Not what you would expect from a Hilton Hotel!!
Mathew Sun, 13 April 2025
Not a very good stay...
Liked: Not much
Disliked: We had one towel between 2 of us one pillow bed was really uncomfortable I’ve woke up with really bad pain in my neck have to go to doctors very displeased
Susan Fri, 11 April 2025
Lovely hotel, great facilities and...
Liked: Quick and easy check in, lovely room spacious and comfy, staff were very friendly the restaurant was really nice overall a great stay.
Grace Fri, 11 April 2025
Superb
David Fri, 11 April 2025
Very nice helpful staff
Liked: The Hotel was well situated. The room was nice however the mattress had at least one broken spring that sounded every time I moved. We ate in the grill which was very nice the food was good but founds the portions to be small.