Exceptional

Exceptional

I enjoyed my stay at...

Liked: Very clean, comfortable and very nice staff.
Disliked: Nothing

Good

Liked: It was great lol
Disliked: Bed could have been better but everything else great

Very good stay

Liked: Location and cleanliness
Disliked: Restaurant had limited or no items on the menu

It was welcoming and comfortable

Liked: I like the welcoming and assistance that the staff provided. I also like the clean room.
Disliked: It wasn’t enough of trolley to take all my luggage’s down. So I had to carry and dragged all of my luggage’s down. I also didn’t like how the parking is distance from the front door.

My stay was overall great

Liked: The property was easy to find and check in process was easy and quick.
Disliked: The cleaning staff never came to my room and cleaned or brought towels and rags

I will not stay at...

Liked: The hotel room was clean and neat.
Disliked: The parking lot seemed a little isolated, at night. I had used Booking.com to secure my hotel room for the first two nights, everything went find with the booking of the rooms and the cost of the two nights were deducted from my bank account correctly. I decided to extend my stay at the hotel because of the weather and road conditions, I call the front desk, and requested to have time extended, and would be staying Thursday, Friday, and Saturday, and check out Sunday Morning. How they charge me just doesn't make sense. They have charges pending against my bank in the amount of 1/27/25--$318.92; 1/27/25--$159.46; 1/27/25--$218.92; 1/27/25--$318.92; 1/27/25--$100.00. My questions are how did they determine these amounts, I did not eat breakfast or any meals at the hotel. The only thing I used while there, was the use of the hotel room I went to sleep in every night, none of the extras that the hotel may provide I did not use. I feel as if I was charge double.

Exceptional