Liked: All good.

Amazing value had an amazing...

Liked: Spacious rooms, easy to access very clean
Disliked: No issues with the property but parking was across the road

Food was excellent, but hotel...

Disliked: No chairs in the room, forced to eat food at the end of the bed! limited hospitality tray. Room smelt fousty needed air circulation which we managed to work out.I got charged twice for room service food, that I collected myself from the bar.

Very good

Liked: Clean, staff friendly, rooms lovely , we asked for a low floor and Ellie made it happen Thank U
Disliked: Just the pillows are soft so had to fold them in half to sleep

Superb

Liked: Hotel was in a great location and close for The Regent Theatre which was the purpose of our stay. Huge shout out to Marcelle who went above and beyond for us. He’s an excellent staff member!

Superb

Liked: We had to make a last minute reservation at the Hilton Garden Inn - when we arrived the same morning, we were allowed an early check in since the rooms were ready, which we really appreciated. The bed and pillows were extremely comfortable and when asked we were quickly given an additional duvet, which was perfect for a good night sleep.
Disliked: - The window in the room doesn't open so it was very stuffy inside when we arrived - we had to use air conditioning at the end of October, which is neither energy efficient nor produces fresh air.- There were no slippers provided in the room.

Very good

Liked: The facilities were excellent
Disliked: Parking area was dark and I had to pay for it, when there is a large open area behind the hotel reserved for coaches.Service at the bar could have been a little better, I was woken up in the early hours of the morning by some device restarting in the ceiling.

cold room and water

Liked: it's the only 4 star hotel in the area
Disliked: the room was cold. despite repeated attempts to resolve the problem with the system in the room to engage the heating and a visit to the room, there was o heating and when it dis engage it blew out cold air as an ac would. also the water teno innthe shower was not really hot enough. because no cold water was needed to mix the water pressure was not great. I would say the hot water temp was about 44 maximum. It should be around 60, the temp to avoid any build up of legionaires disease.

Exceptional

Superb