Hilton Garden Inn St. Louis Guest Reviews
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9.3 miles from Saint Louis centre |
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Lawrence, Centertown, visiting Enterprise Center St. Louis Sun, 15 September 2019
I asked for a quiet room and was put in an adjoining room. Our view was a dumpster and the A/C rattled all night keeping me awake. The pillows were horrible. Very disappointed.
Liked: Uber.
Disliked: The room.
Angeline O, Monticello Wed, 13 March 2013
The room was pleasing to look at and clean. The beds are not comfortable; maid service people were not friendly. The room was noisy due to interstate.
Felicia Mon, 18 November 2024
Good
Liked: Location and staff was great.
Disliked: Hotel need an upgrade.
Anna Tue, 15 October 2024
It was fine.
Liked: I liked how the hotel competed me a room, when Booking.com failed to handle the rescheduling.
Disliked: How booking handled the rescheduling. Booking did not handle the rescheduling at all. So, when I arrived there was no room for me and I was charged as a no show. I was also charged an additional fee by hotel.
Tee Sun, 22 September 2024
Very good
Emily Tue, 17 September 2024
Overpriced and Does Not Meet...
Liked: The bed was comfortable, I love using the Hilton app to check-in/as a key, and the shuttle driver was really nice.
Disliked: I’ve stayed at Hiltons all over the world, and this one was possibly the worst. It was totally overpriced for a hotel near nothing right off the freeway. There was a line of some type of adhesive on the desk in my room: my wrists literally stuck to it when I was using my laptop. There were holes in the towels, the water in the shower took a long time to heat up, and the $14 veggie pasta on the very limited menu - which was the only dining option given the hotel’s location - was lukewarm and served with stale bread. I will not return.
Harold Tue, 3 September 2024
Needed a place to sleep...
Liked: Room was close to the elevator.
Disliked: Was under the impression breakfast was included, was told it wasn’t when I went to get breakfast.
Mitchum Mon, 19 August 2024
Very good
Liked: The staff was very nice and accommodating, and the room was comfortable
Marlene Sun, 4 August 2024
The young man that checked...
Liked: Breakfast was ok. The staff was great. The location was bad since there’s nothing there but the hotel and kind of shady area outside
Disliked: I think with the price you charge the room should be cleaned everyday. Cleanliness was not great as we had a razor left behind from a former client. I looked under the bed since something fell under the bed and that was shocking. One lamp did not work. Like I said cleanliness very poor
Maria Thu, 1 August 2024
Very good
Rebecca Sun, 21 July 2024
Good
Liked: Breakfast cost.
Disliked: The comforter, pillow cases, and sheets had stains all over them.
Johnathan Sat, 20 July 2024
Exceptional