Pleasant

Bad

The access to the hotel...

Liked: The proximity to the NBA Hall of Fame.
Disliked: Nothing

Good

We had a great time.

Liked: Everyone was friendly. Mike that checked us in, was always helpful and had a smile on his face. Pool/maintenance guy was super friendly. Everyone jumped to help with doors as my husband is in a wheelchair. Great staff.
Disliked: Room 538 bed was soft.

Terrible

Liked: The breakfast was limited
Disliked: Bed were terrible seems like an elephant had slept on it before us. Staff didn’t want to change the mattress

Good

We were not happy. With...

Liked: It looked ok nothing special
Disliked: I didn’t like being charged for waters I was told were free. I didnt like our toilet over flowing onto the floor at 11 at night. I didn’t like switching rooms just to have that toilet not work either. So we had no toilet all night. The wallpaper and paint was peeling off the walls and one of the beds was almost unable to sleep in because it was so in comfortable.

Exceptional

Liked: The staff were friendly and very helpful. The property was clean and in great condition. It’s right next to the basketball museum.