Hilton Garden Inn Springfield Guest Reviews
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1.0 miles from Springfield centre |
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Kathleen Fri, 8 November 2024
It was ok
Liked: When we booked this work-related trip we requested rooms on the same floor, which they didn't accommodate(we used booking.com, maybe that site needs to make sure with the hotel that they can accommodate needs. Also for the amount of $$ that you pay , water should be free not $200 per bottle.
Disliked: Wasnt aware that we didnt get breakfast included in our stay because we used booking.com
William Thu, 7 November 2024
Exceptional
Kiley-elliott Sun, 20 October 2024
Pleasant
Sergey Thu, 17 October 2024
Bad
John Mon, 14 October 2024
The access to the hotel...
Liked: The proximity to the NBA Hall of Fame.
Disliked: Nothing
Stacey Sat, 12 October 2024
Good
Darcie Fri, 11 October 2024
We had a great time.
Liked: Everyone was friendly. Mike that checked us in, was always helpful and had a smile on his face. Pool/maintenance guy was super friendly. Everyone jumped to help with doors as my husband is in a wheelchair. Great staff.
Disliked: Room 538 bed was soft.
Benigno Wed, 9 October 2024
Terrible
Liked: The breakfast was limited
Disliked: Bed were terrible seems like an elephant had slept on it before us. Staff didn’t want to change the mattress
Gerardo Mon, 7 October 2024
Good
John Sun, 6 October 2024
We were not happy. With...
Liked: It looked ok nothing special
Disliked: I didn’t like being charged for waters I was told were free. I didnt like our toilet over flowing onto the floor at 11 at night. I didn’t like switching rooms just to have that toilet not work either. So we had no toilet all night. The wallpaper and paint was peeling off the walls and one of the beds was almost unable to sleep in because it was so in comfortable.