Good location but not recommended

Liked: Loud AC, either too cold or too warm. Mattress is too soft making your back hurt. Taxes are charged twice and no response from the hotel for over a week!

Very good

Liked: This hotel is great. Super clean, comfortable, and in a central location to what we went to visit.
Disliked: They advertise an indoor pool. That was one of the reasons we chose this place for our stay, as it is March and wanted something else for our kids to do. The indoor pool is closed with no opening date. We were not made aware of this until we arrived.

Very good

Passable

Liked: Nice room..wayy overpriced
Disliked: Overpriced... and pet fee is really high

Exceptional

Exceptional

Liked: I was very comfortable. My daughter and granddaughters felt very safe.The young man at the front desk was very pleasant,couteous and patient.
Disliked: I didn't stay long enough to enjoy the hotel.I had to check out at 7:00 A.M.But we slept well!I don't like the fact that we have to have pay for your buffet breakfast.

Good

Very good

We were very disappointed with...

Liked: The room was clean and comfortable. The location was good.
Disliked: The customer service was horrible. I have never stayed at a hotel where the front desk didn't ask for an ID. The employee did not even look us in the eye. We were supposed to have a shuttle to a nearby concert which is why we booked the room. There wasn't one available and the staff couldn't provide a means of transportation for us.