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Hilton Garden Inn San Antonio the Rim eee - (888) 406-7656
Hilton Garden Inn San Antonio the Rim, 5730 Rim Pass, San Antonio, TX -(888) 406-7656
Area: Fiesta Texas - La Cantera
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BOOK ONLINE OR CALL - (888) 406-7656
3.85
HOTEL RATING: 
GOOD
3.85 out of 5 (463 Ratings)
BOOK ONLINE OR CALL - (888) 406-7656
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Hotel Description
Offering an outdoor pool and a fitness center Hilton Garden Inn San Antonio/Rim Pass Drive is located in the Dominion just 1.1 mi from Six Flags Fiesta Texas. Free WiFi access is available. Each room here will provide you with air conditioning. Complete with a microwave the dining area also has a refrigerator and a coffee machine. Private bathroom also comes with a bath or shower. Extras include a desk and ironing facilities. At Hilton Garden Inn San Antonio/Rim Pass Drive you will find a 24-hour front desk and a mini-market. The property offers free parking. The Shops at La Cantera are within 2 mi of the property and San Antonio International Airport is 9.3 mi away.

Check-in time: 15:00   Check-out time: 12:00
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1 room
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2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
A
Business Center
Other Amenities
` Free Parking
` Garden
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Shared kitchen
` Wheelchair accessible
` On-site parking
` indoor pool
` outdoor pool
` vending machine
` kitchenware
` 24-hour security
` Concierge services
` Designated Smoking Area
` Family Rooms
` Fireplace
` Free Wi-Fi
` Kitchen
` Restaurant(s)
` Daily Housekeeping
` English
` Spanish
` Convenience Store
` Non-Smoking Rooms Available
` gift/souvenir shop
` Smoke alarms
` Fire extinguishers
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Hand sanitizer in guest accommodation and key areas
` Access to health care professionals
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Contactless check-in/out
` balcony/terrace
` ATM or cash withdraw on site
` Body thermometer available
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Safety chain and/or latch on doors available
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Cleaning products available
` Pets allowed (charges may apply)
` Airport shuttle (charges may apply)
` Shuttle service (charges may apply)

Hilton Garden Inn San Antonio the Rim Guest Reviews

Overall Average Score: 
Good (3.85 out of 5)

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4.5

Wonderful - 4.5 out of 5

Fowler Tue, 5 November 2024

Met expectation overall. Good customer...

Liked: Good location. Staff was extremely courteous Kidos to the housekeeper named Rosie who took it upon herself to go downstairs to bring me some ice. I hope she gets rewarded.
Disliked: On Saturday night there was a strong sewer smell on the fourth floor. It was irritating and I reported it to the front desk.

4.5

Wonderful - 4.5 out of 5

Eudelia Wed, 30 October 2024

Superb

2

Disappointing - 2.0 out of 5

Emma.78 Mon, 14 October 2024

Disappointing

Liked: The area
Disliked: Always stay there but the last time was really bad the room. We send and email but no answer! It looks so old not clean, room smells bad, the bed was soo bad!! Really very disappointed hope it was just that ROOM. Like I said when we go to SA we love to stay there but no more! We went this weekend and prefer to stay in the ones that are in front of this one. Hope they put more attention in all rooms and fix the one they give us on that trip cause it has a great location with great stores around! And also put more attention when the clients try to contact by phone, email or whatever to tell about the reviews.

0.5

Poor - 0.5 out of 5

Manuelita Wed, 9 October 2024

Not happy and disappointed. Next...

Liked: We did not have breakfast. The desk clerk never mentioned anything regarding breakfast schedule.
Disliked: Didn't like the fact that when we got to the hotel we were notified we didn't a room available because they overbooked. We had reserved the room 2 weeks in advanced.We showed the clerk our confirmation. The clerk just kept apologizing but continued explaining that they overbooked. However, a person with no reservations arrived at hotel and got a room, clerk never mentioned of hotel being overbooked.Individual had no issues acquiring a room yet we did.When we settling in the room my wife a male's undwear on the chair. Obviously the item was overlooked when room was cleaned.

2

Disappointing - 2.0 out of 5

Steven Wed, 25 September 2024

Just disappointing for the price,...

Liked: Things were clean.Room was big enough. AC worked great.Good lighting in room.
Disliked: Was not told during booking that parking needed to be paid for.Was told that the booking app we used did not properly calculate tax and that we still needed to pay the remaining 4 cents. Obviously was not real loss for us but it seemed like a petty level of money grubbing.Bed frame was extremely loud and seemed to be falling apart. Creaked loudly every time we even moved a little.Shower had terrible water pressure and the water would not get hot.Shower water felt slimy and had a dirty taste when it got in mouth.Shower door did not close all the way and resulted in water slashing all into the bathroom.Some of the wall outlets did not work at all, made it difficult to use iron for clothing.

5

Exceptional - 5.0 out of 5

Gonzalo Mon, 23 September 2024

Our stay was great, pool...

Liked: Very clean and well staffed
Disliked: I loved the location but had a hard time getting to it because of all the road closures.

1.5

Poor - 1.5 out of 5

Abril Thu, 19 September 2024

Never staying again

Liked: The location is ideal
Disliked: Entering the hotel room we noticed it was a little outdated but it’s understandable, it seemed a little weird that they charged through an app the parking lot but we payed it, unfortunately our truck window was broken when we came out in the morning as other 6 cars, the hotel didn’t do anything or even call us even though there’s security and we payed the parking fee, we’re never staying there again.

1.5

Poor - 1.5 out of 5

Raul Tue, 17 September 2024

Clean, but no housekeeping and...

Liked: Hotel is not that old
Disliked: No housekeeping... The hotel will not make your room even if requested to do so. Be ready to return to an unmade bed, and wet towels after the second day. Breakfast buffet is expensive and quite poor in variety, quantity and quality, to say the least.

4

Very Good - 4.0 out of 5

Sergio Tue, 17 September 2024

Very good

4

Very Good - 4.0 out of 5

Rosalba Sun, 15 September 2024

Very clean

Liked: Like the locación. In the cleanest
Disliked: The only thing I don’t like was that charge you for the breakfast

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Hilton Garden Inn San Antonio the Rim 5730 Rim Pass, San Antonio, TX