I chose this hotel because of an excellent experience with Carlton Country Inn & Suites in Pennsylvania last year. The hotel in San Antonio doesn't come close to the quality, comfort and cleanliness of the Pennsylvania hotel.

Liked: Bed linens appeared to be clean. Coffee in the breakfast area was very good.
Disliked: Bathtub emptied very, very slowly. Just inside the drain was slimey and gross. There were only a few non-slip strips in the tub and those few were close to the drain. Towels appeared to have been "dumped" in the bathroom rather than placed neatly. Pillows were so hard they could have been used as a weapon. Bedside alarm was set and turned to "on" - something I was not aware of until the alarm sounded.

Very good

Exceptional

Good Sh*t thank you

Liked: What’s not to like A-1
Disliked: N/A

Exceptional

Liked: Love
Disliked: Love it

Exceptional

The location is convenient, room...

Liked: The hot tub actually worked well. The jets worked! We don’t often find that at hotels.
Disliked: Pillows were too flat. No breakfast offered. It would have been $15 to get breakfast. $3.50 was charged to our room but we did not make that purchase. It was corrected.

Was not impressed. Will not...

Liked: Close to where our appointment was
Disliked: Being renovatedHad to pay for parking! Apparently new as of 5 months ago.Have to pay for breakfast so we ate at a local breakfast restaurant instead.

I felt comparable and safe...

Liked: I loved how spacious the room was and the staff was so friendly. No issues with my stay at all
Disliked: I’ve never had to pay for parking and it’s my fault for not checking but usually where I stay breakfast is free. Again both of these things were something I didn’t check, I had no issues with my stay

Perfect location if you need...

Liked: Location
Disliked: I liked everything