I chose this hotel because of an excellent experience with Carlton Country Inn & Suites in Pennsylvania last year. The hotel in San Antonio doesn't come close to the quality, comfort and cleanliness of the Pennsylvania hotel.

Liked: Bed linens appeared to be clean. Coffee in the breakfast area was very good.
Disliked: Bathtub emptied very, very slowly. Just inside the drain was slimey and gross. There were only a few non-slip strips in the tub and those few were close to the drain. Towels appeared to have been "dumped" in the bathroom rather than placed neatly. Pillows were so hard they could have been used as a weapon. Bedside alarm was set and turned to "on" - something I was not aware of until the alarm sounded.

Perfect location if you need...

Liked: Location
Disliked: I liked everything

Exceptional

Liked: Love it
Disliked: The staff was very amazing and nice

Poor

They are renovating parts…we stayed...

Liked: Location!
Disliked: Extra charge for parking…

Very good

Exceptional

Exceptional

Very good

Exceptional

Liked: Room was clean and the beds were comfortable. We did not eat breakfast but it look well displayed.
Disliked: Huge signs with QR Codes to pay for onsite parking. Super tacky that they would charge for parking at this price point and at a Hilton.