Hilton Garden Inn Sacramento/South Natomas Guest Reviews
Write a review
2.3 miles from Sacramento centre |
Write a review
Sandra, Turlock, visiting Discovery Park Sacramento Mon, 16 September 2013
Not sure I'd risk staying there again knowing that I'd arrive and wouldn't have the room I paid for.
Liked: Staff was friendly; room was clean and quiet.
Disliked: Despite paying for two rooms with TWO beds in advance AND calling and confirming with Ryan that those rooms would be available when we arrived at 11:00 p.m., we were told on arrival that we only had one room with two beds and the other room only had one bed. According to the staff, there was nothing they could do because everything was booked. I can't imagine what more we could have done to ensure that we received the rooms we paid for. They didn't even offer us a discount or do anything to make it right.
Orsida Thu, 7 November 2024
Superb
Johnson Tue, 5 November 2024
Passable
Joanne Thu, 24 October 2024
If not for Staff member...
Liked: The staff the cleanliness
Disliked: My room was not available despite the fact I had a confirmation of my reservation . The pull out couch provided as a substitute was unfit for any human to sleep on
Kerri Mon, 21 October 2024
Superb
Gloria Fri, 18 October 2024
Superb
Grace Tue, 15 October 2024
Very good
Bradley Tue, 15 October 2024
Exceptional
Robert Mon, 7 October 2024
Good
Disliked: Pool closed for maintenance when thats all i cared about and no warning
Maureene Wed, 18 September 2024
Passable
James Wed, 18 September 2024
Bad