Hilton Garden Inn Sacramento/South Natomas, Sacramento

Not sure I'd risk staying there again knowing that I'd arrive and wouldn't have the room I paid for.

Liked: Staff was friendly; room was clean and quiet.
Disliked: Despite paying for two rooms with TWO beds in advance AND calling and confirming with Ryan that those rooms would be available when we arrived at 11:00 p.m., we were told on arrival that we only had one room with two beds and the other room only had one bed. According to the staff, there was nothing they could do because everything was booked. I can't imagine what more we could have done to ensure that we received the rooms we paid for. They didn't even offer us a discount or do anything to make it right.

Superb

Liked: Location was good and was well kept.
Disliked: The room did not have luggage racks and I had to open my luggage on the floor. And I didn't like how you couldn't go back in the hotel through the side door and had to walk all the way back to the front lobby every time.

Superb

Don't expect a lot

Liked: Clean just of the highway
Disliked: Very starchy, scratchy sheets, deceiving fake fruit at the complimentary coffee area, unclear handwritten room number.The continental breakfast was not included in my reservation.Loud air and road traffic.

Won't be staying here again

Liked: The location is great. Easy on/off to I5, within 10 minutes of downtown. Parking is easy.
Disliked: I did not like the used bandaid on my bathroom floor. I did not like the toilet seat being broken. I did not like the slow draining tub backing up water onto my feet. I did not like finding hair in the bed.

Exceptional

Liked: Staff was wonderful! It was our first time staying at a hotel with our dog and it was a fantastic experience. Room was very clean and the restaurant food was great! Couldn't have asked for a better stay! Highly recommend.

A good experience

Liked: Very friendly staffs
Disliked: Could have been less noisy in the night the upper floor. Just was banging and banging