Hilton Garden Inn Rockville Gaithersburg Guest Reviews
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2.4 miles from Rockville centre |
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Robert Mon, 16 December 2024
Superb
Kadiyah Thu, 5 December 2024
Exceptional
Gregory Wed, 4 December 2024
Just really bad. I don’t...
Liked: The property was clean and housekeeping was efficient, but front desk was horrible. Very mean and they kept me out of my room just to verify who I was even. I think I gave them my ID.. when I arrived to the property and receive my room key. The door was already opened and someone came back to go into the room.. The room was very cold and the front desk agent showed no concern of anything even an extra blanket.
Disliked: The quality of the breakfast was bad and was limited.
Wayne Sat, 30 November 2024
Comfortable
Liked: The room and cleanliness
Todd Mon, 4 November 2024
Passable
Daniela Tue, 29 October 2024
Disappointing
Liked: Location was convenient for work.
Disliked: Asked the front desk staff for my room to be serviced the next day, they took note and told me it would be done, it wasn't. The room doors slam so loudly I was constantly up all night every time a guest on my floor left or entered their room. It's not the person slamming the door, it's the mechanism on the door itself, makes it so loud every time.
Charles Mon, 28 October 2024
First time but not the...
Liked: The location and the staff
Disliked: The fact that there's no room service on the weekend and that my fire stick couldn't connect to the hotel's wifi.
Parmis Thu, 24 October 2024
They charged me for nothing
Liked: Nothinh
Disliked: Customer service
Tola Tue, 15 October 2024
Great location and stay was...
Liked: It was clean and it had an indoor pool a d gym. Will definitely come back here if visiting area
Disliked: Seemed like their contact number on booking.com no one picked up. They did have forward us to front desk
Samira Fri, 11 October 2024
Bad
Liked: I like the clean room
Disliked: I hate the blunt staff that shouted at me and my friend over security payment my card declined and my friend was willing to run her card but this lady was very rude and aggressive in her approach