Hilton Garden Inn Roanoke Rapids / Carolina Crossroads Guest Reviews
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5.9 miles from Roanoke Rapids centre |
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William, D, visiting Roanoke Rapids Theatre Sat, 2 December 2023
We chose this hotel due to the location. However, we could not get the temperature set in the room and there was hair from previous visitors in the bedding.
Liked: Convenient to Roanoke Rapids Theater.
Disliked: Room was hot and hvac controls did not seem to change temperature. Hair on bed covers from previous occupants.
Ted, Ayden, visiting Roanoke Rapids Theatre Mon, 6 December 2021
Be sure your booking is done correctly, as they will not help you with the cancellation process with a third party booking company, if you are somehow told that you've booked two rooms. Other than that, the place was great! Clean, comfortable, easily accessible, and a great location if you're planning to see a show at the Roanoke Rapids Theater!
Liked: The hotel was clean, comfortable, and easy to get to from I-95.
Disliked: Somehow I was booked for 2 rooms and had only requested one. My email confirmation even specified that I had booked one room. What bothered me was that the hotel did nothing to help me solve this problem. The lady at the front desk informed me that I would have to contact Booking.com and get the cancellation of one of the rooms okay'd myself and then let her know it was cleared before she could cancel the room for me. I understand that my room was nonrefundable, but I clearly had only asked for and only needed one room. I felt like more should have been done on the part of the Hilton to cancel the unwanted room for me. Other than that, my stay was great!
Teresa, Snow Camp Fri, 16 December 2016
We would recommend this hotel for anyone travelling or like us in town for a concert! The staff smiled, gave all information at check in and when we got to our room, it was amazing! The room was clean, beds comfortable, and very quiet. I would definitely stay here and recommend this to anyone!
Liked: The politeness, efficiency and kindness of the staff!
Disliked: None.
Danielle Thu, 17 April 2025
Very good
Tamikia Wed, 16 April 2025
Exceptional
Louis Tue, 8 April 2025
Great while traveling
Liked: I wish it had cream or half and half for the coffee, otherwise it was clean, staff was friendly, and food at the restaurant was good
Reginald Sat, 5 April 2025
Very good
Anthony Tue, 1 April 2025
Exceptional
Joyce Mon, 31 March 2025
Get what you pay for...
Liked: There is no storage space in the bathroomNo exhaust fan in the bathroom Shower gel makes no suds, Poor lighting in room and bathroom Room size to furniture ratio not balancedBreakfast should be complimentary, in my opinionCheaper isn't better. Next time, I'll go with your competitor.
John Sun, 30 March 2025
Good
Lori Fri, 28 March 2025
Exceptional
Michelle Fri, 28 March 2025
Superb
Andrew Wed, 26 March 2025
Very good
Liked: Large rooms