Hilton Garden Inn Richmond Innsbrook Guest Reviews
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4.3 miles from Glen Allen centre |
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Jessica, Richmond Sun, 20 August 2017
Lovely staff; super close to fun bars and food; clean and modern. We would stay there again!
Disliked: Sheets didn't fit the bed! We spent all night pulling them back over the corners of the mattress. The coming and going of the charges on my bank account is difficult to manage.
Zeglin Fri, 11 April 2025
Superb
Liked: Overall nice facility.
Disliked: Booking. Called hotel reservations: full.Called 3rd. party: multiple choices.Got to hotel: multiple choices.For the price vs. hassle, I will keep my multiple choices open.
Hatfield Thu, 10 April 2025
I would stay again
Liked: Elevator didn’t work most of my stay
Mildred Tue, 8 April 2025
Good stay without the breakfast
Liked: Stay was nice the continental breakfast should be free of charge for your customers.
Amanda Mon, 7 April 2025
Very poor
Liked: Pool closed for repairs (main reason we booked this hotel). I actually called and inquired about the facilities/pet policies. No mention made that the pool was under repair. Rooms dated and in need of repair in the bathroom (grout cracking and missing). Beds comfortable. Staff as helpful as possible. Very expensive for lack of facilities and dated rooms
Gisela Sat, 5 April 2025
Very poor
David Wed, 2 April 2025
Good
Javier Mon, 31 March 2025
Uneventful and pleasent.
Liked: Other than the stain on sheet and mattress, It was pretty pleasant!
Edward Wed, 19 March 2025
Comfortable
Liked: I like the surrounding area that is near the hotel. Good place and department stores.
Disliked: I think the Hilton needs a makeover. Need to clean the bathroom better
David Mon, 17 March 2025
We enjoyed our stay
Liked: Didn't eat there for breakfast
Disliked: Would like there to be room service. Food looses it's appeal in a bag
Megan Mon, 17 March 2025
Disappointing