Hilton Garden Inn Richmond Airport, Sandston

Exceptional

Hotel is located in a...

Liked: Comfortable bed; 4 pillows that varied in type - softness and firm. Room has a large working TV with plenty of channels. Working alarm clock and USB wall charging ports. Good selection of coffee.
Disliked: Room smelled like smoke and seemed to coming from the AC unit. Like this was an old smoking room. Other room doors slamming through the night kept waking me up. The doors need spring hinges to dampen and reduce door closing speed and keep the door from slamming into the door frame and waking up other customers. Breakfast started at 7 AM and not 6 AM. Recommend starting breakfast at 6 AM when a big event is in town.

Superb

Comfy and clean, but curtains...

Liked: Comfy beds, clean rooms, quiet AC unit, very friendly staff.
Disliked: I wish the curtains pulled closed! You can definitely see through the sheer white curtains, felt like I had no privacy! And the light from outside was so bright it was hard to fall asleep.

Good enough! Bummed about hot...

Liked: Breakfast was good. Staff friendly and pleasant. Bed comfortable and clean.
Disliked: Advertised hot tub (we were REALLY looking forward to it, and actually specifically chose this hotel for the hot tub). Hot tub reported "down" when we arrived. :(

Simple, Effortless. Would stay here...

Liked: My father and I loved the location. It was close enough to Disneyland that we could walk there (though we did have a bit of trouble figuring out how to get there the first day). It was also within walking distance of several restaurants, though the one we frequented was Denny's. The front desk were lovely, and the staff working around the time of breakfast were friendly and quick to assist with any questions. I also liked how the car pull-in area was set up; it made it easy for an uber to pick us up and drop us off.
Disliked: The laundry facilities. At the time of our stay there were only two functioning dryers; one of them another guest warned us that it had a tendency to dry clothing at high setting.