Hilton Garden Inn Reno Guest Reviews
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7.0 miles from Reno centre |
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Julia Sat, 9 November 2024
Very good
Carol Tue, 5 November 2024
Staff was polite friendly &...
Liked: Location& was nice to have fitness area
Disliked: Door to pool was difficult, was unable to access it when I wanted toExercise bikes may need some attention
Craig Fri, 25 October 2024
very nice comfortable
Liked: Location was great Mcdonalds close by so you can skip the $15 breakfast.
Disliked: Paid wi-fi expensive breakfast
Larissa Wed, 9 October 2024
Exceptional
Eileen Thu, 3 October 2024
nice place - clean
Liked: We did not buy the breakfast. It was too much $$. We were charged $50 after our stay for which there was no explanation. We stayed 2 nights and were quoted * per night for parking which should have been included for free with the room rate. Liked the hotel - it is close to the family we visited and the event we attended. Sad that we won't be booking there as our favorite place was only a few dollars more to book ahead and then you exceeded that with extra charges.
Disliked: All charges need to be spelled out ahead of time, such as food, parking, etc
Kimberly Thu, 12 September 2024
Superb
Anthony Fri, 16 August 2024
We have stayed here before...
Liked: It is close to everything.
Disliked: There were issues with the TV, it kept dropping service.Also there were other issues with the room, the door kept sticking. The AC was really loud.
Richard Tue, 13 August 2024
Thanks Again for being Professional...
Brenda Fri, 9 August 2024
Good
Liked: The room was comfortable.
Disliked: Having to pay for parking. The room was already over priced.
Melina Mon, 5 August 2024
Quality hotel, more expensive that...
Liked: Comfort was perfect.
Disliked: We stayed two nights. I didn't like that our room wasn't made up between nights. Our snacks were refilled but that person had to step over a decent stack of trash to refill them. But I learned that because we didn't request a cleaning, they don't do that. The world I live in, that kind of customer service is automatic. We overlooked the beds not being made but the trash not even attempted was not acceptable. Also, when I clicked on the booking originally, the price was $178 per night. Our actual charge was $199 per night. Also, our key card did not open the pool.