Exceptional

I would definitely stay here...

Liked: Very neat hotel. Me and friends loved how nice the staff treated us.
Disliked: The valet could have been a little faster. But he was very nice and courteous.

Superb

No rooftop for hotel guests

Liked: Lovely art deco building. Nice room.Great downtown location
Disliked: The unfriendly gatekeeper at the rooftop: The place was half empty and we just wanted to have a quick drink and stay some 15', but no chance be let in, as apparently "booked out". An arrogant attitude that one would tolerate in NYC or LA, but not in the friendly Phoenix AZ. No free water in the room. Very limited choice of drinks in the lobby bar (e.g. no tomato juice, no Bloody Mary)

Pleasant

Exceptional

Clean and comfy but streetcars...

Liked: Super friendly staff, very clean room, comfy bed, excellent location within walking distance to many restaurants
Disliked: The streetcar along Central Ave is very noisy (clang-clang heard from the 7th floor past 1am at night and again starting at 5:30am). Unbelievable that the breakfast SELF-SERVE BUFFET comes with a bill with 18% automatic tip simply because a hostess walks you to a table. The food is perhaps marginally better than a typical continental breakfast. Recommend walking across to the Hyatt for their made-to-order omelette (will happily tip 25% for actual service)

Exceptional

Exceptional

Disliked: free parking would have been nice