Very friendly staff, nice rooms...

Liked: Nice big room and bathroom but as a single traveller I would have preferred the sofa not to be made up as bed. Your staff are excellent, very friendly and helpful. I found a damaged hair dryer in my room and once I'd reported it, it was replaced within the hour. The breakfast is very good too and so is the food in the restaurant. The Westend location is excellent and it was very quiet.
Disliked: Actually I would have given a 10 out 10 rating, were it not for the following: Poor lighting in the room and no make-up mirror in the bathroom (best lighting is in the lifts...). There are many sockets in the room but not a single USB charging point. Whilst the food in your restaurant is very good, the portions are on the small side given the price. If you fix these issues it will be a 10/10 at my next stay.

Friendly and helpful staff.

Liked: Staff the Turkish girl working at reception was helpful and friendly
Disliked: Breakfast was not up to standard

Good

Liked: The location is fine that there are some restaurants around. City center is easily accessable with trams.
Disliked: There is an unpleasant odour coming mainly from the bathroom. It could be the oil used to protect the wood but it was very unpleasant. The bed was not very comfortable and the WIFI did not work. The handle of the chair was a bit torn.

we do not come back...

Liked: location close to the centre of Munich
Disliked: 17 euros for breakfast, when there is no cook to make an omlet, is too expensive. the foreign businessmen were also very loud on the cell phone and so it was not peaceful. The garage has a big bird (pigeon) problem and the nets do not work they poo-pooed all over the top of our car with an acidic poo and they flew into sit upon fresh towel boxes in the garage, not very nice. the spikes and net do not work. you need some sound technology or something else. and we paid 25 euros per day for this and needed a car wash after this experience.

Good

Superb

Liked: Conveniently located next to train and tram stationsClean rooms and shared premisesA classic breakfast buffet for 22 EShower water pressure so strong I almost got bruises :D
Disliked: Can get a bit noisy due to the proximity of a highway and railway

Very good

Liked: Location near S Bahn , 4 stops to Marienplatz (city center). and 2 stops to central station, safe area . Very clean , breakfast very good, staff very attentive
Disliked: Limited foreign/ English TV channels

A very pleasant stay with...

Liked: Very Clean Near tram stopNice buffet breakfast- lots of choice Lovely shower with nice toiletries
Disliked: Found lighting in bedroom dim despite all the lamps

Exceptional

Liked: Breakfast
Disliked: Size of the roomProximity of The train station