Poor

Disliked: The shower was broken, we had to change rooms and the shower in the new room leaked out onto the floor. The tile in front of the shower popped up and was then another tripping hazard.

Very good

Exceptional

Exceptional

Unacceptable. Paid full price for...

Liked: Room play, lobby nice, staff friendly
Disliked: Elevators not working, ice machines broken on three floors, grill not staffed. No dog walk area

Exceptional

Wake up, front desk.

Liked: The location was great.
Disliked: The bed frame sticks out from the mattress making sitting on the side and getting in and out of the bed uncomfortable. The elevators call buttons weren't working, so you had to call the front desk to push the button to get the elevator to go up when leaving the room. When I had to leave at 4 am, nobody answered the phone at the front desk. I am disabled and going down the stairs was uncomfortable for me.

Passable

Liked: The elevator was not working, had tk take stairs to the 3rd floor

Exceptional

Disliked: Elevator Issues.