United States
Canada
United Kingdom
New Zealand
AustraliaHilton Garden Inn Martinsburg Guest Reviews
Overall Average Score:
Wonderful (4.5 out of 5)
Write a review
Menu
| 2.5 miles from Martinsburg centre |
Write a review
Kathy Sun, 1 December 2024
Very good
Tabitha Tue, 29 October 2024
Very good
Jonnyi98 Sun, 27 October 2024
Exceptional
William Sun, 27 October 2024
Excellent.
Tabitha Sat, 26 October 2024
Very good
Uribe Thu, 24 October 2024
Exceptional
Kim Mon, 21 October 2024
Very good
Liked: Upscale for the star
Disliked: The tub drained too slow
Catherine Sun, 20 October 2024
Great Staff, Clean Hotel
Liked: The rooms were clean and comfy. It smelled clean. Kristyn (?) Checked me out after my stay and when I mentioned the stay was "alright" (not in a bad way) she immediately wanted to help if she could make it better. Exceptional customer service and I loved her helpful attitude and kind demeanor. All the front desk staff were kind. The elevators were clean. The mini fridge was clean and the microwave was clean/had the plate in it. The pool was warm & upkept.
Disliked: Breakfast wasn't included with the booking through the website. For $150/night I feel like it shouldn't have been 15/person extra. But, dunkin is nearby and so it wasn't too much of a bummer.
Courtney Sun, 20 October 2024
Exceptional
Stephen Fri, 18 October 2024
Pleasant
Liked: Rooms were good nice to have pool and breakfast
Disliked: Pool wasn't heated and was a Hassel to make sure breakfast was covered, granted the breakfast thing was from another party to hilton, hilton staff was good to deal with and helped with situation no complaints on the breakfast end from hilton. only thing with hilton was pool wasn't heated. O forgot the lighting set up wasn't the greatest in the room alot of Hassel to have light in the room.
