Hilton Garden Inn Madison West/Middleton Guest Reviews
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1.6 miles from Middleton centre |
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Charlotte Mon, 14 April 2025
Very good
Liked: Comfortable room and bed. Good temperature control. Friendly staff that are very helpful. Billing all as expected.
Disliked: Food was really not great. Breakfast choices are limited and sweat under a steel lid under a hot plate for hours. One morning I asked to take away a bowl of their fresh fruit, but there were no lids for the cardboard containers. So the server came out holding cling film. The melon when I went to scoop it, was slimy and obviously very out of date. The staff apologised but the whole thing put me off their food for the whole trip.
Norman Sun, 6 April 2025
With an excellent location and...
Liked: The location for breakfast was great. The service was outstanding. The food was OK.
Disliked: What could have been better is access to rooms via the key card. It was not easy to convince the disk on the door to respond to the keycard. I’ll bet that’s an expensive system, but it doesn’t work as well as well
Jerome Sun, 30 March 2025
Good
Liked: Bed linen was sub par
Disliked: Better linen
Kelly Wed, 26 March 2025
Good
Liked: The hotel was beautiful and updated. Loved the heated smoking outdoors. Room was very nice.
Amy Sat, 22 March 2025
Exceptional
Liked: Everything!
Domonique Mon, 17 March 2025
Family Getaway
Liked: Everyone was nice and respectful. No loud noise when it was time to rest
Kathy Mon, 24 February 2025
Superb
Liked: Clean, beds were great
Disliked: Hot tub out of order and fireplace in lobby didn't work.
Gloria Tue, 18 February 2025
Passable
Liked: The sheets and blanket and pillow cases was very wrinkled and the roomsmelled like people odors
Disliked: The smell of the room and bedding
Julia Tue, 10 December 2024
Superb
Diaries Sat, 9 November 2024
Good