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Hilton Garden Inn Louisville Mall Of St. Matthews eee - (888) 406-7656
Hilton Garden Inn Louisville Mall Of St. Matthews, 400 Sherburn Lane, Louisville, KY -(888) 406-7656
Area: East Louisville
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BOOK ONLINE OR CALL - (888) 406-7656
4.4
HOTEL RATING: 
EXCELLENT
4.4 out of 5 (437 Ratings)
11.0 miles from Louisville centre
BOOK ONLINE OR CALL - (888) 406-7656
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Hotel Description
Located across from the Mall St. Matthews, this Louisville hotel is 15 minutes away from downtown Louisville and features an indoor heated pool, on-site restaurant and contemporary guest rooms with free WiFi. Every room at Hilton Garden Inn Louisville Mall of St. Matthews provides a 42-inch flat-screen HDTV with premium cable channels, a microwave and a small refrigerator. Select rooms also offer a separate living room area. The Garden Grille offers traditional American fare for breakfast and dinner, along with a full-service bar. Snacks, ready-to-cook meals and sundries are available 24-hours a day at the on-site market. In-room dining services are available for guest convenience. Guests can re-energize in the 24-hour fitness center or utilize the copy, fax and printer services at the 24-hour business center. The hotel also offers 2,000 square feet of flexible meeting and event space. Churchill Downs Racetrack, Kentucky Exposition Center and Louisville Slugger Museum are all a 13-minute drive away from the hotel. Louisville International Airport is 9 miles away.

Check-in time: 15:00   Check-out time: 12:00
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4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
Other Amenities
` Free Parking
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` Private check-in/check-out
` Wheelchair accessible
` On-site parking
` mini bar
` indoor pool
` vending machine
` telephone
` kitchenware
` blackout curtains
` 24-hour security
` Designated Smoking Area
` Fireplace
` Free Wi-Fi
` Restaurant(s)
` Daily Housekeeping
` English
` Convenience Store
` Non-Smoking Rooms Available
` Electric vehicle charging station
` Sofa
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Contactless check-in/out
` balcony/terrace
` ATM or cash withdraw on site
` Body thermometer available
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Cleaning products available
` Room service available
` Pets allowed (charges may apply)
` Airport shuttle (charges may apply)
` Xerox/fax in business center

Hilton Garden Inn Louisville Mall Of St. Matthews Guest Reviews

Overall Average Score: 
Excellent (4.4 out of 5)

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1

Poor - 1.0 out of 5

Benjamen Mon, 17 February 2025

Will not stay here again

Liked: The bed was decent
Disliked: It was very busy and loud in the lobby when checking in. When we got to our room the toilet was broken, when we called about it the guy said yes he knew and would send someone up. They came and fixed the water but it took forever for it to flush and fill back up. The elevators were broken. 1 worked but got stuck with a child on it and it took forever to come up or down. The lights in the lamps were burnt out. The fridge was not cold, our drinks were warm after all night in the fridge. The shower leaked onto the floor. The lobby was absolutely disgusting, the carpet is black and the furniture was very dirty. We still have not received our $25 back that we were charged when checking in and was told it would be refunded when we checked out. We were very disappointed in the stay and really do not feel our money was worth it.

2.5

Fair - 2.5 out of 5

Carmen Wed, 12 February 2025

Passable

Liked: Location

2.5

Fair - 2.5 out of 5

Lauren Mon, 3 February 2025

Passable

Liked: Accommodating front desk.
Disliked: Showers were not clean. Toilet paper thin and cheap. Bed sheets papery and uncomfortable. Towels smelled like bleach. Paper-thin walls.

5

Exceptional - 5.0 out of 5

Lindsey Fri, 31 January 2025

Exceptional

4

Very Good - 4.0 out of 5

Danielle Thu, 30 January 2025

Very good

5

Exceptional - 5.0 out of 5

James Tue, 28 January 2025

Exceptional

4

Very Good - 4.0 out of 5

Sherry Mon, 27 January 2025

Very good

5

Exceptional - 5.0 out of 5

Nikki Sun, 26 January 2025

Exceptional

5

Exceptional - 5.0 out of 5

Pam Mon, 20 January 2025

Exceptional

Liked: Staff was friendly, beds were comfy, lounge area nicely appointed, close to shopping (food and apparel).
Disliked: The bar was closed on Sunday. We were there due to bad weather for two nights, and like others, we wanted a break from our room and hit the bar area. Other guests were there watching sports and they had walked to the store to get beer. If you cannot staff Sundays, at least sell beer. Unless you have a suite, it gets small

3

Pleasant - 3.0 out of 5

Aimee Sat, 11 January 2025

Survival stay for snow this...

Liked: Convenient location close to work during snow storms this week.
Disliked: I don’t know why I got charged for incidentals on my credit card when I purchased my breakfast with my debit card and got charged there as well.

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Hilton Garden Inn Louisville Mall Of St. Matthews 400 Sherburn Lane, Louisville, KY