Hilton Garden Inn Las Colinas Guest Reviews
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5.4 miles from Irving centre |
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Jamal Tue, 4 February 2025
Very good
Majak Wed, 29 January 2025
Very good
Andrew Mon, 27 January 2025
Superb
Marissa Mon, 13 January 2025
Exceptional
King Thu, 2 January 2025
Good
Disliked: Kids running up and down the hallway a lot making a lot of noise after 11pm.
Kelly Wed, 25 December 2024
Very good
Yale Tue, 24 December 2024
Exceptional
Sherwani Thu, 19 December 2024
Superb
Alfonso Mon, 16 December 2024
Worst service ever in a...
Liked: N/A
Disliked: Good morning.I'm writing to you today with a complaint about the hotel services, specifically, housekeeping. We stayed at room 536.It's really embarassing for you to offer a "quality service" when it does not exist, why?Because even though I asked for our room to be cleaned on a daily basis, nobody cared! And in any real hotel around the world, there"s no need to ask for this.We had to clean our room, make the bed and put the garbage out for your "team" to pick It up. Really?Since this Is not the kind of service Hilton is supposed to deliver, I ask for you yo refund the amount paid for room 536, my stay was from December 11th up to December 15th and believe It or not, this happened every single day!! You ought to have security video to double check my complaint.I'm really looking forward to your response and proper reimbursement. It's amazing how you lie to customers through social media with the "service" you offer and the rating in Booking Is a joke.Regards,
Kenyi Mon, 2 December 2024
Neutral
Liked: Clean.
Disliked: Elevator too slow and old.Breakfast.Small Bathroom