Very good

Pleasant

Great stay, wonderful property, perfectly...

Liked: Came to Laramie with my youngest who was starting classes at Wyotech. Everyone we interacted with, from the young man that picked us up from the Laramie airport (the rental car pick up was closed by the time we got there) to the front desk staff and housekeeping were all amazing. Everyone was so friendly and accommodating. The rooms were perfect, location was quiet and centrally located. A big plus was they are in a center with multiple places to eat that are within walking distance if you don't want to eat at the hotel. Highly recommend McAllister's Deli and Hambone's Pizza. We used the self service laundry facilities which was quick and convenient. I will definitely stay there on my next trip!
Disliked: I have no complaints. Everyone at the hotel (and really in Laramie as a whole) nails customer service! I work in the vacation rental industry and it is not easy sometimes to keep a positive attitude.

Amazing and restful

Mostly good.

Liked: Kelli in the breakfast area was FANTASTIC. Our previous stay from a couple of weeks ago was not as good when we dealt with Billy. But THIS visit, Kelli, more than made up for it.
Disliked: Billy.Room 510 had some mold on the carpet (I would assume from water damage from the shower) right by the corner of the shower in the entry to the bathroom. Room 511 was much better.

Exceptional

Liked: The property was decorated for Christmas and right off the highway, really didn’t put us out much time wise.
Disliked: I wish breakfast was a little earlier for those that are trying to leave first thing in the morning

Great staff and location

Liked: Property was in a good location. Staff were friendly and helpful. Beds were comfortable.

Exceptional

The staff and location ate...

Liked: Breakfast was fine; cook was amazing - helpful, fun, friendly
Disliked: Housekeeping could have been slightly more zealous in cleaning.