Hilton Garden Inn Lansing West Guest Reviews
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5.4 miles from Lansing centre |
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Solitaire Mon, 6 January 2025
Exceptional
Johnathan Sat, 4 January 2025
Good
Liked: Clean with excellent amenities
Disliked: Unfortunately this was the first Hilton I have stayed at that did not include a complimentary breakfast to guests. The staff (that we experienced) all seemed defensive and short. Aside from that the stay was fine.
Mckensie Sun, 29 December 2024
Exceptional
Wilfred Mon, 23 December 2024
An excellent stay EXCEPT for...
Liked: Friendly staff, cleanliness, room size and overall comfort.
Disliked: The room heater was very noisy and would not stop humming loudly even when I turned the unit off. Got very little sleep due to the noise.
Chnell Mon, 16 December 2024
To sum it up, we...
Liked: The interaction with the front desk clerk upon my arrival. She was having a difficult day but still maintained a smile. I could see something was wrong but she maintained her professionalism inspite of an issue with keys at the property and she was prepared just in case.
Disliked: The mattress was very hard, so we didn't sleep well that night and the bartender was not very friendly and almost seemed irritated that we were there. Not very friendly at all.
Alice Fri, 6 December 2024
Very relaxing and a nice...
Liked: The location was great and convenient for food and shopping.
Disliked: Nothing. Everything went great.
Sierra Sun, 1 December 2024
Exceptional
Dusseau Wed, 27 November 2024
Comfortable overnighter in close proximity...
Liked: Nice, clean room. Good heat/AC system. Pleasant staff. Whirlpool spa was a great wind down after a long day.
Disliked: Sheets stiff, (but I know they have to be heavily bleached to make them sanitary for each guest- and that they are washed in hard water). Also, despite description, the indoor pool was NOT heated.
Kelly Thu, 14 November 2024
Superb
Denise Tue, 22 October 2024
Very enjoyable
Liked: Restaurant convinence