Hilton Garden Inn Jeffersonville Louisville North Guest Reviews
Write a review
0.5 miles from Jeffersonville centre |
Write a review
Randy Sun, 30 March 2025
Good
Liked: We didn't get the room we wanted
Michelle Wed, 19 March 2025
Good
Liked: Based on previous reviews, I did not have much hope for the breakfast but we were very happy with the quality and the people working there. Everyone we encountered in the restaurant and in the morning at the desk was pleasant and helpful. The workout area was very nice!
Disliked: The two men working the front desk both evenings were not friendly- not once when any of our rooms walked by did we get a greeting. More of an issue though was the fact that they still don't have a system for guests that purchase breakfast in their room rate. I think it is a VERY shady business practice and instead of creating something like a voucher system to charge off- they leave it up to the guest to discover and dispute the charge. For this reason alone, I would not stay here or recommend it to anyone- there is just something about a business that knowingly continues to at best, inconvenience and at worst, double charge its guests that makes me say no thank you!
Bonnie Mon, 3 March 2025
Superb
Liked: I am grateful for a lovely hotel room. Happy that you are a pet friendly hotel
Alvin Sat, 15 February 2025
Exceptional
Bonnie Sat, 15 February 2025
Good
Liked: The kind staff and spacious room
Disliked: The bath tub was very slick. I almost fell and that would not have been good. !
Sean Mon, 27 January 2025
Exceptional
Kaitlin Sat, 11 January 2025
Exceptional
Liked: Everything! This was our 3rd time staying on our way back from children’s hospital in Boston. This time we arrived during a big snow storm the man working front desk told me to stay parked by the door until I got the kiddo and everything in, nothing was open for dinner the restaurant was suppose to close in 10 mins he asked if they could take my order before closing since we couldn’t eat yet. This place goes above and makes sure you are taken care of!
Disliked: Enjoy everything!
Jones Wed, 1 January 2025
Overall a great experience!
Liked: Very clean and comfortable
Disliked: When we arrived no one was at the desk and we had to go find someone to get checked in
Don Mon, 9 December 2024
Good
Liked: Breakfast you we’re out of half-and-half, milk, and various other things
Jeanetta Thu, 5 December 2024
Cozy, Comfy, Clean Hilton Stay
Liked: The weather was really cold and I was happy I didn’t have to go out for a meal. I was able to go downstairs to the restaurant and order food. The food was great, staff was so nice.
Disliked: There is an incidental fee of $50/night that I was not made aware of until I checked in. So it was my room price plus an extra $150. I understand the reason for the fee, I just like to know exactly what I have to pay when I booked the room, no surprises.