Hilton Garden Inn Jacksonville Downtown Southbank Guest Reviews
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1.3 miles from Jacksonville centre |
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Camille, Port Sa Tue, 6 June 2023
The incorrect charge was taken care of by staff at the hotel. She was exceptional in her handling and resolution of the matter. Second time staying here and would stay again.
Liked: The room was very nice. Staff was professional and helpful.
Disliked: Charge on my CC which I did not incur.
Camille M, Port Saint Lucie, visiting Jacoby Symphony Hall Fri, 19 May 2023
Average. Snacks and the cafe were grossly overpriced.
Liked: Staff was helpful although I was given bad information from one of them.
Disliked: When we checked out we asked about the parking and we were told that there was no charge. My niece was standing next to me when I was given this information.
Patricia, Malabar, visiting Shiloh Metropolitan Baptist Church Sun, 13 November 2016
It was convenient to the event I attended. I probably would not go there again unless there was a similar event and even then, it would probably be worth checking out other hotels in the area.
Liked: It was very clean.
Disliked: Shower - zero water pressure.
Andrea H, Bluffton Mon, 11 February 2013
Great room, service, location to venue. Wonderful breakfast included. Definitely would stay there again.
Riles Fri, 20 December 2024
Bad
Merwin Wed, 18 December 2024
Very good
Ken Sat, 14 December 2024
Will stay here again. We...
Liked: The breakfast was OK. Staff monitoring it was very helpful.
Disliked: Needs a better selection. Other Hilton facilities have many more options for breakfast.The door to out room was very hard to open and would not close completely. We had to stop and finish closing it. Needs adjustment.
Venus Wed, 4 December 2024
Our overall stay was very...
Liked: The hotel decor was beautiful and the staff was very helpful and accommodating.
Disliked: Our room was right next to the laundry room so we could smell the detergent chemicals at times and the slamming of the machines as well.
John Mon, 25 November 2024
Very good
Jessica Wed, 13 November 2024
Passable
Kenan Fri, 8 November 2024
Exceptional
Timothy Wed, 30 October 2024
Very good
Liked: Staff was great, roo.s where cleaned
Disliked: Oven was broken so didn't have alot of food to order from restaurant
Julie Mon, 28 October 2024
We enjoyed our stay immensely,...
Liked: All staff were friendly, welcoming, helpful, and just wonderful people.
Disliked: Not having streaming capability, unless it was me, not knowing how to access it, ie Netflix.
Genesis Tue, 8 October 2024
Very good
Liked: The room was so big! The area was decently quiet. Overall it was a nice stay.
Disliked: When we first got there, it took about 15 minutes to find someone who worked the desk. Other than that, everything was great.