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Hilton Garden Inn Jacksonville Downtown Southbank eee - (888) 406-7656
Hilton Garden Inn Jacksonville Downtown Southbank, 1201 Kings Avenue, Jacksonville, FL -(888) 406-7656
Area: Downtown Jacksonville
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BOOK ONLINE OR CALL - (888) 406-7656
3.85
HOTEL RATING: 
GOOD
3.85 out of 5 (841 Ratings)
1.3 miles from Jacksonville centre
BOOK ONLINE OR CALL - (888) 406-7656
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Hotel Description
Located in San Marco this hotel is 2 miles from Jacksonville city center. It features an outdoor pool with hot tub and rooms with free Wi-Fi. Each room at the Hilton Garden Inn Jacksonville Downtown Southbank is furnished with a flat-screen TV with HBO. An iPod docking station is also available in all rooms. Jacksonville Hilton Garden Inn Downtown Southbank includes a gym and a business center. For added convenience laundry facilities and a cash machine are on site. EverBank Field is 3 miles from this hotel. The Jacksonville Zoo is 10.2 miles from the hotel and the Times Union Center for Performing Arts is 1.7-miles away.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
A
Business Center
Other Amenities
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Wheelchair accessible
` outdoor pool
` kitchenware
` 24-hour security
` Family Rooms
` Free Wi-Fi
` Restaurant(s)
` Daily Housekeeping
` English
` Convenience Store
` Happy Hour
` Non-Smoking Rooms Available
` Parking Available
` taxi service
` Electric vehicle charging station
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` First aid kit available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Free face masks
` Contactless check-in/out
` balcony/terrace
` ATM or cash withdraw on site
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Cleaning products available
` Pets allowed (charges may apply)
` Alcoholic beverages available
` Parking available (charges may apply)
` Shuttle service (charges may apply)
` Valet parking (charges may apply)

Hilton Garden Inn Jacksonville Downtown Southbank Guest Reviews

Overall Average Score: 
Good (3.85 out of 5)

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4

Very Good - 4.0 out of 5

Camille, Port Sa Tue, 6 June 2023

The incorrect charge was taken care of by staff at the hotel. She was exceptional in her handling and resolution of the matter. Second time staying here and would stay again.

Liked: The room was very nice. Staff was professional and helpful.
Disliked: Charge on my CC which I did not incur.

3

Pleasant - 3.0 out of 5

Camille M, Port Saint Lucie, visiting Jacoby Symphony Hall Fri, 19 May 2023

Average. Snacks and the cafe were grossly overpriced.

Liked: Staff was helpful although I was given bad information from one of them.
Disliked: When we checked out we asked about the parking and we were told that there was no charge. My niece was standing next to me when I was given this information.

4

Very Good - 4.0 out of 5

Patricia, Malabar, visiting Shiloh Metropolitan Baptist Church Sun, 13 November 2016

It was convenient to the event I attended. I probably would not go there again unless there was a similar event and even then, it would probably be worth checking out other hotels in the area.

Liked: It was very clean.
Disliked: Shower - zero water pressure.

5

Exceptional - 5.0 out of 5

Andrea H, Bluffton Mon, 11 February 2013

Great room, service, location to venue. Wonderful breakfast included. Definitely would stay there again.

0.5

Poor - 0.5 out of 5

Riles Fri, 20 December 2024

Bad

4

Very Good - 4.0 out of 5

Merwin Wed, 18 December 2024

Very good

4

Very Good - 4.0 out of 5

Ken Sat, 14 December 2024

Will stay here again. We...

Liked: The breakfast was OK. Staff monitoring it was very helpful.
Disliked: Needs a better selection. Other Hilton facilities have many more options for breakfast.The door to out room was very hard to open and would not close completely. We had to stop and finish closing it. Needs adjustment.

4

Very Good - 4.0 out of 5

Venus Wed, 4 December 2024

Our overall stay was very...

Liked: The hotel decor was beautiful and the staff was very helpful and accommodating.
Disliked: Our room was right next to the laundry room so we could smell the detergent chemicals at times and the slamming of the machines as well.

4

Very Good - 4.0 out of 5

John Mon, 25 November 2024

Very good

2.5

Fair - 2.5 out of 5

Jessica Wed, 13 November 2024

Passable

5

Exceptional - 5.0 out of 5

Kenan Fri, 8 November 2024

Exceptional

4

Very Good - 4.0 out of 5

Timothy Wed, 30 October 2024

Very good

Liked: Staff was great, roo.s where cleaned
Disliked: Oven was broken so didn't have alot of food to order from restaurant

5

Exceptional - 5.0 out of 5

Julie Mon, 28 October 2024

We enjoyed our stay immensely,...

Liked: All staff were friendly, welcoming, helpful, and just wonderful people.
Disliked: Not having streaming capability, unless it was me, not knowing how to access it, ie Netflix.

4

Very Good - 4.0 out of 5

Genesis Tue, 8 October 2024

Very good

Liked: The room was so big! The area was decently quiet. Overall it was a nice stay.
Disliked: When we first got there, it took about 15 minutes to find someone who worked the desk. Other than that, everything was great.

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Hilton Garden Inn Jacksonville Downtown Southbank 1201 Kings Avenue, Jacksonville, FL