Hilton Garden Inn Jacksonville Downtown Southbank Guest Reviews
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1.3 miles from Jacksonville centre |
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Camille, Port Sa Tue, 6 June 2023
The incorrect charge was taken care of by staff at the hotel. She was exceptional in her handling and resolution of the matter. Second time staying here and would stay again.
Liked: The room was very nice. Staff was professional and helpful.
Disliked: Charge on my CC which I did not incur.
Camille M, Port Saint Lucie, visiting Jacoby Symphony Hall Fri, 19 May 2023
Average. Snacks and the cafe were grossly overpriced.
Liked: Staff was helpful although I was given bad information from one of them.
Disliked: When we checked out we asked about the parking and we were told that there was no charge. My niece was standing next to me when I was given this information.
Patricia, Malabar, visiting Shiloh Metropolitan Baptist Church Sun, 13 November 2016
It was convenient to the event I attended. I probably would not go there again unless there was a similar event and even then, it would probably be worth checking out other hotels in the area.
Liked: It was very clean.
Disliked: Shower - zero water pressure.
Andrea H, Bluffton Mon, 11 February 2013
Great room, service, location to venue. Wonderful breakfast included. Definitely would stay there again.
Ellen Fri, 10 January 2025
Good
Wendy Sun, 5 January 2025
It was nice.
Liked: Parking garage. Clean. Comfortable beds. Great location and close to game day express bus stop.
Disliked: We only had 2 towels and 2 partial rolls of toilet paper.
Justin Thu, 2 January 2025
Exceptional
Latonia Wed, 1 January 2025
Superb
Tracey Sun, 22 December 2024
Very good
Shatika Sun, 22 December 2024
Exceptional
Sherri Sat, 21 December 2024
Very good
Riles Fri, 20 December 2024
Bad
Merwin Wed, 18 December 2024
Very good
Ken Sat, 14 December 2024
Will stay here again. We...
Liked: The breakfast was OK. Staff monitoring it was very helpful.
Disliked: Needs a better selection. Other Hilton facilities have many more options for breakfast.The door to out room was very hard to open and would not close completely. We had to stop and finish closing it. Needs adjustment.