Exceptional

Very good

Decent

Liked: I liked the location very much.
Disliked: I was not pleased with the restaurant food quality.

Very comfortable bed, pillows

Liked: breakfast was decent
Disliked: Needed wheelchair assistance but you had none available. Also would have liked a tub in our room.

Horrible experience from bad customer...

Liked: Nothing we’ve stayed at other Hilton hotel properties and this was nothing like a Hilton
Disliked: Everything , from expired permits on elevators to foul smell coming from water faucet in bathroom of room.

Elegant property with clean rooms...

Liked: Elegant property with clean rooms and good value. Joanne, the receptionist, was very kind and professional, and went out of her way to accommodate our needs! She's excellent!
Disliked: A different receptionist (woman) on the Monday night shift was very disrespectful and inattentive, and also offered no acknowledgement or greeting on another occasion.

Exceptional

Pleasant

Exceptional

Liked: The breakfast was awesome and very reasonably priced.
Disliked: The American flag outside was worn and tattered and wrapped around the pole, so it was unable to fly with the other flags.