The manager and the front desk were awesome. We had some serious issues and they went above and beyond to make sure our stay was enjoyable. They also fixed a problem with my Hilton account that has been ongoing for years. I will now start booking hotels again with the Hilton group because of the actions of the staff at this hotel. They have made a huge difference.

Liked: Awesome experience.

We left our concert T-shirts in the room when we left. Management was on it we had a quick response and T-shirts were returned in no time. Thank you again.

Liked: Hospitality was awesome.

Superb

Exceptional

Superb

Superb

Exceptional

will probably come back again

Liked: seemed clean, friendly staff, nice lobby area, quiet room
Disliked: I wish the beds were more comfortable, wish the lighting was better and room darker.

Passable

Excellent, great location, would stay...

Liked: Clean and convenient
Disliked: Some of front staff wasn’t as welcoming as others.

Well located in the Woodlands.

Liked: Great location. Spacious and comfortable room. Plentiful, safe parking. Welcoming front desk staff.
Disliked: Breakfast was not included.There was a charge for water (when this was complimentary at the Hilton we had stayed at, earlier in the week).