The manager and the front desk were awesome. We had some serious issues and they went above and beyond to make sure our stay was enjoyable. They also fixed a problem with my Hilton account that has been ongoing for years. I will now start booking hotels again with the Hilton group because of the actions of the staff at this hotel. They have made a huge difference.

Liked: Awesome experience.

We left our concert T-shirts in the room when we left. Management was on it we had a quick response and T-shirts were returned in no time. Thank you again.

Liked: Hospitality was awesome.

Well located in the Woodlands.

Liked: Great location. Spacious and comfortable room. Plentiful, safe parking. Welcoming front desk staff.
Disliked: Breakfast was not included.There was a charge for water (when this was complimentary at the Hilton we had stayed at, earlier in the week).

Overall, it was good.

Disliked: Having to pay extra for parking.

Poor

Exceptional

It was ok

Liked: Beds were comfortable
Disliked: No one told us that there was a charge for parking! And it was not posted anywhere. They charged us at checkout. That left a bad taste so we will find another place to stay next time.

Exceptional

Exceptional

Liked: We attended a concert at the Pavilion. Hotel was within walking distance.

Good

Great place breakfast expensive

Liked: Good location, clean rooms, quiet.