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Hilton Garden Inn Houston Nw/America Plaza eee - (888) 323-5826
Hilton Garden Inn Houston Nw/America Plaza, 14919 Northwest Freeway, Houston, TX -(888) 323-5826
Area: Brookhollow
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BOOK ONLINE OR CALL - (888) 323-5826
3.9
HOTEL RATING: 
GOOD
3.9 out of 5 (423 Ratings)
BOOK ONLINE OR CALL - (888) 323-5826
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Hotel Description
Well situated in the Northwest Houston district of Houston Hilton Garden Inn Houston NW America Plaza is located 7.5 miles from CityCentre 12 miles from Memorial Park and 12 miles from Houston Arboretum and Nature Center. Featuring a bar the 3-star hotel has air-conditioned rooms with free WiFi. The property features an outdoor pool fitness center hot tub and restaurant. All guest rooms at the hotel are equipped with a flat-screen TV with cable channels and a safety deposit box. Guest rooms will provide guests with a fridge. Guests can use the business center or relax in the snack bar. Languages spoken at the reception include Arabic English Spanish and Hindi. The Galleria Houston is 12 miles from Hilton Garden Inn Houston NW America Plaza while Waterwall Park is 12 miles away. George Bush Intercontinental Airport is 19 miles from the property.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
A
Business Center
Other Amenities
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Microwave
` Coffee/tea maker
` Refrigerator
` Shared kitchen
` Wheelchair accessible
` On-site parking
` indoor pool
` outdoor pool
` telephone
` blackout curtains
` 24-hour security
` Concierge services
` Family Rooms
` Free Wi-Fi
` Kitchen
` Restaurant(s)
` Daily Housekeeping
` English
` Arabic
` Hindi
` Spanish
` Convenience Store
` Non-Smoking Rooms Available
` Parking Available
` gift/souvenir shop
` Shops on site
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Staff trained in safety protocol
` Free face masks
` Grocery delivery
` Ticket services
` Contactless check-in/out
` Food delivery
` ATM or cash withdraw on site
` Body thermometer available
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Soundproof rooms available
` Toiletries provided
` Tour services
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Cleaning products available
` Pets allowed (charges may apply)
` Airport shuttle (charges may apply)
` Parking available (charges may apply)

Hilton Garden Inn Houston Nw/America Plaza Guest Reviews

Overall Average Score: 
Good (3.9 out of 5)

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4.5

Wonderful - 4.5 out of 5

Biviana Thu, 19 December 2024

Superb

Disliked: Was unable to adjust heating unit, staff member in front was not help full.

1.5

Poor - 1.5 out of 5

David Mon, 9 December 2024

Poor

Liked: The location was good for my needs.
Disliked: The listing is dishonest as it suggests a full breakfast. When you sit down they don't tell you it's only a basic continental. Very ordinary. The additional cost quoted on booking com is more than the actual breakfast so dishonest at every level. Will not visit again.

3.5

Good - 3.5 out of 5

Elliot Sun, 8 December 2024

Good

5

Exceptional - 5.0 out of 5

Jennifer Thu, 5 December 2024

Exceptional

Liked: They made accommodations for a perfect 1st floor room
Disliked: They did not offer a full breakfast with the room only continental.

4.5

Wonderful - 4.5 out of 5

Juan Wed, 4 December 2024

Superb

5

Exceptional - 5.0 out of 5

Haymond Sun, 24 November 2024

Great!

4

Very Good - 4.0 out of 5

Cherise Wed, 13 November 2024

It was a nice hotel...

Liked: Room was nice, bed was comfortable. Lobby and grounds were nice.
Disliked: Breakfast was included in the price we paid but staff said it wasn't in their system and attempted to ignore it. Then said she'd speak to the manager and I could ask in the morning. We were given a continental breakfast voucher for 1 day. The choices were very limited and the kitchen was closed for breakfast on the weekdays. Also the continental breakfast was $10 per a person otherwise and definitely not worth it. We chose not to debate the issue of the free breakfast and purchased breakfast on the weekend in their restaurant.

2

Disappointing - 2.0 out of 5

Lauryn Tue, 5 November 2024

Disappointing

Disliked: A staff member was very rude & argued with me after putting me in a handicap room.

4

Very Good - 4.0 out of 5

Jingshi Mon, 4 November 2024

Nice hotel and will use...

Liked: Included breakfast was great. The rooms were clean as well.
Disliked: I wonder why staff at the front desk said the breakfast was not included initially and later accepted my explanation with a screenshot of my online booking.

5

Exceptional - 5.0 out of 5

Cynthia Mon, 4 November 2024

Exceptional

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Hilton Garden Inn Houston Nw/America Plaza 14919 Northwest Freeway, Houston, TX