Hilton Garden Inn Houston Medical Center TX Guest Reviews
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Cynthia Fri, 3 January 2025
A Restful Stay for the...
Liked: My aunt and her granddaughter, who were here from Louisiana, needed a hotel close to the Debakey Veterans Hospital where her husband was admitted. This hotel was the ideal place at a reasonable price. The staff greeted them with warm hospitality with some complimentary water and free cookies in the lobby. The check-in was great, and they were able to get a good night rest in their clean room.
Disliked: Parking fee, otherwise everything was great.
Jamar Thu, 2 January 2025
Exceptional
Caroline Mon, 30 December 2024
Disappointing
Liked: Beds were VERY comfortable.
Disliked: Plumbing needed fixing as it was near overflowing. I was told maintenance would be there immediately. Half an hour later, front desk called to ask how everything went. No one had even come to check.! Hence, that made us late to the event we came to town for.
Craig Thu, 26 December 2024
Superb
Liked: No breakfast
Disliked: Price
Clarissa Sun, 22 December 2024
Good
Gebre Sun, 22 December 2024
They CHARGE for PARKING
Liked: Its proximity to the park (Zoo) and cleanliness...
Disliked: The hotel charges for parking even though it’s not located downtown. Breakfast is not included. It’s also not within walking distance of downtown, and the pool is outdoor, not indoor.
Bmack320 Wed, 11 December 2024
Very good
Liked: Location and parking was awesome!
Disliked: Hours of breakfast
Naadia Tue, 3 December 2024
Decent room with some flaws
Liked: The room, the location, the lighting, all near perfect. The fridge worked. The refrigerator too. Nice view too!
Disliked: There was a roach in the room on the first night, the soap bar holder was filthy underneath, if you only shower, you wouldn't notice. After asking for room cleaning daily, it was not done daily because the staff didn't put it in the system.
Johnson Tue, 26 November 2024
Bad
Vincent Mon, 25 November 2024
Exceptional
Liked: Overall it is a great hotel. It is clean, rooms are impeccable, parking is convenient, staff is freindly and the breakfast buffet is a great value for the dollar with good food and selection. Better than expected. We will be back.
Disliked: Loved everything. Not a single complaint.