Hilton Garden Inn Edmond/Oklahoma City North, Edmond

Hilton Garden Inn Edmond/Oklahoma City North Guest Reviews

Overall Average Score:

Wonderful (4.5 out of 5)

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Superb

Very good

Liked: Safe, clean location. Away from downtown traffic. Quiet, nicely insulated rooms with blackout blinds. Nice water pressure. Comfy beds.
Disliked: A few suggestions for the Edmond location: - offer the larger hotel carts as well as the smaller metal "shopping carts." We had to make 3 trips to load and unload the car each time, with luggage, our food sensitivities coolers, gifts for the holidays. They would have all fit on a standard hotel cart in one trip.- raise the mini fridge to table level. It's difficult to see the contents when situated low to the floor. In place of the lower mini fridge area, install shelves. - The more counter and shelf space you can offer, the better. - offer a mini fridge with a freezer. Some of our gifts were perishable and thawed out in the fridge overnight.

Our stay was fine.

Liked: Did not eat breakfast. Room was nice and served our purpose.
Disliked: Free breakfast

Excellent choice.

Liked: Excellent hotel.

Exceptional

Liked: Very nice hotel, kind and courteous front desk staff.
Disliked: I'm curious why my confirmation email says $164 is the total for the stay but my bank shows $203 ? Nothing I can find in my email shows that amount

Clean hotel nice staff, but...

Liked: I didn't eat in the restaurant, only the buffet. It was fine. The hotel was clean, and staff were available to answer questions.The location was ok for my destination.
Disliked: The coffee maker was not working in my room. I couldn't wait for maintenance to get another one. I tried to use the Shop capachino machine but it wasn't always ready for use. The room needs more lighting. There is only one full size lamp by the bed. The other lamps are really for working at the desk. When my room was cleaned the bed wasn't changed, not vacuumed, the trash was taken out but not the dirty plate. Clean towels were left, but the surfaces weren't cleaned. Maybe all of this is done after you check out?